Service Engineer

Chubb Fire & Security Group; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry leader is seeking a dedicated Service Engineer to join their dynamic team in London. This role involves maintaining and servicing sophisticated security systems, including CCTV, Intruder Detection, and Access Control. As part of a supportive and innovative organization, you will have the opportunity to grow your career while ensuring the highest standards of customer service. With a commitment to employee development and a wide array of benefits, this position is ideal for those looking to make a significant impact in the security sector. Join a team where your contributions will be recognized and valued!

Benefits

25 days holiday, plus bank holidays

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Company Pension Scheme

Life Assurance (4 x Basic Salary)

Employee Scholarship Scheme

Central Benefits Platform with discounts

Childcare Vouchers

Health & Wellbeing Resources

Bravo Awards for outstanding contributions

Qualifications

• Experience in servicing and maintaining CCTV, Intruder, and Access Control systems.
• Field service experience with good IT skills and relevant qualifications preferred.

Responsibilities

• Repair, maintain, and service systems per company procedures and specifications.
• Ensure client satisfaction and high-quality customer service during visits.

Skills

CCTV

Intruder Detection

Access Control

Field Service Experience

IT Skills

Education

Relevant qualification in Electrical/Electronic industry

Good basic education

Tools

Integrated Management Systems

PCs and other computer platforms

Job description

We're looking to add a Service Engineer here at Chubb in London (within the M25) with experience in CCTV, Intruder and Access Control. This is a key appointment within our large infrastructure team.

Chubb Systems is firmly established as a market leader in the provision of sophisticated systems for the global market, providing totally Integrated Systems. We specialise in the design, development, supply, installation, and commissioning, through to full life support of complex integrated systems, which meet the most stringent demands. The company are the industry leaders and are proud of our impressive track record. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. The Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

SALARY: Excellent Basic + Oncall + Overtime

• 25 days holiday, plus bank holidays
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Childcare Vouchers
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

The Service Engineer based across London (inside the M25) is field-based and part of a team. They are required to travel throughout defined geographical areas, reporting directly to a regional Supervisor, and Regional Manager. Candidates will be diverse and with training able to maintain and service multi-disciplined systems which may consist of one or multiple of the following: Sophisticated CCTV, Access Control, Perimeter Detection, Intruder Detection, Integrated Management Systems, Intercoms, PC's and other computer platforms. Some of which are unique and bespoke products.

Responsibilities:

• To repair, maintain and service systems in accordance with the relevant company procedures, engineer instructions and specific system specifications.
• To ensure that the client is satisfied in all aspects of the installation, maintenance, and service visits prior to leaving site, and to always project a high level of Quality Customer Service.
• To be available for standby on a call out rota, as required within the team.

Candidate Requirements:

• Good basic education and ideally a relevant qualification in the electrical/Electronic industry.
• Alternatively able to demonstrate in-depth knowledge through assessment.
• Field Service Experience.
• Good standard of IT skills. (Computer Literate)

This opportunity would suit Engineers based local to London.