Service Engineer

Platform Recruitment; Lewes; On-site; GBP 35,000 - 40,000; Full time

Job summary

A leading recruitment agency is seeking a Service Engineer in East Sussex, UK, with a salary range of £35,000 - £40,000. The ideal candidate will deliver technical support, diagnose and repair equipment faults, and maintain high customer satisfaction. This role requires good manual dexterity, experience in using power tools, and excellent problem-solving skills. Join a supportive team and enjoy professional growth in a dynamic environment.

Qualifications

• Ability to deliver technical support and guidance.
• Experience in diagnosing and repairing technical faults.
• Capable of completing detailed service reports.

Responsibilities

• Provide technical support by phone, email, and on-site visits.
• Coordinate logistics for equipment dispatch and returns.
• Diagnose and repair equipment faults.

Skills

Good manual dexterity

Proficiency in using hand and power tools

Competence in reading engineering drawings

Circuit diagram assembly skills

Experience in soldering and crimping

Job description

Overview

Service Engineer | East Sussex | £35,000 - £40,000

Our client is looking for a Service Engineer to maintain high levels of customer satisfaction by delivering first-line technical support, carrying out timely equipment repairs, and actively supporting the growth of the service function.

Responsibilities

• Delivering technical support and guidance to customers, partners, and colleagues through phone, email, and on-site visits.
• Coordinating with customers on logistics, including the dispatch of new equipment and the return of faulty units.
• Diagnosing and repairing equipment faults in line with agreed turnaround targets.
• Completing detailed service reports for all tasks, documenting work carried out and flagging any issues requiring follow-up.

Key Skills and Experience

• Good manual dexterity and proficiency in using both hand and power tools.
• Competence in accurately reading and interpreting electrical, electronic, and mechanical engineering drawings.
• Skilled in working from circuit diagrams to assemble instrument wiring looms, from single cables through to fully tied looms.
• Experienced in preparing cables, applying sleeves, and carrying out soldering and/or crimping of joints.

Additional Information

The role involves travel to meet with customers and suppliers, including occasional international trips. A valid driving licence and passport are essential.

Some manual handling is required, such as packing, unpacking, lifting, and moving heavy equipment.

This is a great opportunity to join a supportive and innovative team where your technical skills will make a real impact. You'll enjoy variety in your work, from hands-on problem solving to building strong relationships with customers around the world. If you're looking for a role that offers professional growth, international exposure, and the chance to work with cutting-edge equipment, we'd love to hear from you.