Service Engineer

HR GO Recruitment; Leicester; Remote; GBP 30,000 - 35,000; Full time

Job summary

An established industry player in vehicle lighting solutions is seeking a skilled Field Service Engineer to join their dedicated team. In this exciting role, you will ensure customer satisfaction by providing on-the-road service visits across the UK and Scotland, focusing on electro-mechanical fault finding and troubleshooting. Your strong technical knowledge and excellent communication skills will be key in building lasting relationships with clients. If you are passionate about providing exceptional service and enjoy the challenge of working independently, this opportunity is perfect for you.

Qualifications

• Experience in electrical fault finding and repair is essential.
• Strong communication skills and ability to work independently.

Responsibilities

• Conduct service visits for installation and repair of electrical lighting equipment.
• Perform fault finding and maintain accurate records of service calls.

Skills

electrical fault finding

electro-mechanical fault finding

customer service

communication skills

time management

Job description

• Salary Guide: £30,000 - £35,000 PA - Depending on experience.
• Permanent Position, based from home, travelling across the UK and Scotland.
• Candidate Location: -Ideally in the Midland areas.

Leading provider of cutting-edge solutions in the vehicle lighting solutions sector is currently seeking an electrical biased, skilled Field Service Engineer to join our clients dedicated team.

As a Field Service Engineer you will play a crucial role in ensuring the satisfaction and success to all customers. Your duties will be visiting customers across the UK focusing on electro-mechanical fault finding, troubleshooting and fixing product issues at customer locations across the UK. This includes roadside repairs.

Your ability to effectively communicate and resolve issues will be key in maintaining excellent customer relationships. The ideal candidate will have strong technical knowledge, excellent communication skills, and be happy to travel across the UK including Scotland.

Key Responsibilities:

• Conduct on-the-road service visits to client sites for installation, maintenance, and repair of electrical lighting equipment typically on commercial vehicle trailers.
• Perform electro-mechanical fault finding, identifying and resolving technical issues efficiently.
• Maintain accurate records of service calls, issues, and resolutions.
• Develop strong relationships with customers by offering exceptional service and support.
• Stay updated with industry trends and advancements to provide the best solutions to the clients.

Requirements:

• Experience in electrical fault finding and repair.
• Proven experience in on-the-road service and client interaction.
• Strong electro-mechanical fault-finding skills.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Valid full UK driver's license and willingness to travel across the UK and Scotland.

HRGO Recruitment provides both permanent and temporary job opportunities across the UK. Applicants must have the right to work in the UK. HRGO is committed to equal opportunities for all.