service engineer.

Polkadotfrog Ltd; Ipswich; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dedicated Service Engineer to join their dynamic team. This role offers an exciting opportunity to provide high-level service support, including the analysis, servicing, and maintenance of diverse machinery. With extensive travel across the UK and opportunities for international trips, you will gain valuable experience while working on various projects. The company is committed to your professional growth, providing ongoing support to help you become an expert in your field. If you have a passion for delivering high-quality work and thrive in a fast-paced environment, this position is perfect for you.

Qualifications

• 5+ years of experience in a similar role or 10 years if unqualified.
• Hands-on experience with hand tools and mechanical techniques.

Responsibilities

• Complete service work ensuring customer satisfaction.
• Assemble, test, and repair machinery.
• Identify sales opportunities for spare parts.

Skills

Mechanical Skills

Analytical Skills

Customer Service

Problem-Solving

Attention to Detail

Education

Relevant Engineering Qualification

Apprenticeship

Tools

Hand Tools

Hydraulic Systems

Pneumatic Systems

Electrical Systems

Job description

We are seeking a dedicated and skilled Service Engineer to join this fantastic company. You’ll provide high-level service support in this role, including analysing, servicing, and maintaining equipment, alongside some installation work. Extensive travel within the UK and abroad is required, 90% UK and some lovely worldwide trips, Caribbean, New Zealand etc. There are also regular clients that you will visit monthly.

Responsibilities

• Completing service work, ensuring customer and company satisfaction.
• Assemble, test, and repair machinery.
• Identify sales opportunities for spare parts whilst at customer sites.
• Conduct weekly van checks and uphold HSE standards.
• Report any H&S issues and inspect safety equipment.
• Inspect equipment before use for safety, including lifting equipment, electrical items, COSHH, and fire safety.

Why You Should Apply

This is a fantastic opportunity to join a dynamic team that values quality, innovation, and personal development. With extensive travel opportunities across the UK and abroad, you’ll gain valuable experience while working on diverse machinery projects. Our client is committed to providing ongoing support and professional growth, ensuring you become an expert in your field.

What We’re Looking For

We’re seeking a dedicated and experienced Service Engineer with at least 5 years of experience in a similar role (or 10 years if unqualified), ideally with a background in grinding, welding, and other mechanical techniques. You should have hands-on experience with hand tools, along with a solid understanding of hydraulic, pneumatic, and electrical systems. A keen eye for detail, excellent engineering skills, and the ability to remain calm under pressure are essential. You must be flexible, computer literate, and confident in meeting deadlines while handling multiple tasks. A full, clean UK driving licence is required, and a relevant engineering qualification or apprenticeship is preferred. We’re looking for someone with a professional, enthusiastic attitude, who is passionate about delivering high-quality work and constantly striving for improvement.