Service Engineer

JR United Kingdom; Hounslow; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading company in the agricultural machinery industry is seeking a motivated Service Technician for their Fakenham branch. This role offers a hands-on opportunity that combines technical skills with customer support, including diagnosing machinery and performing repairs. The ideal candidate will possess experience in the agricultural sector and excellent communication skills, with a full, clean UK driving license. Competitive hourly rates and additional benefits are offered.

Benefits

Company van and mobile for work use

32 days holiday (including bank holidays)

Staff discount at Country Stores

Winter flu jab service

Employee referral bonus

Qualifications

• Experience in agricultural or horticultural machinery preferred.
• Strong initiative and ability to work unsupervised or within a team.
• Full, clean UK driving licence.

Responsibilities

• Diagnose and repair machinery using advanced diagnostic software.
• Carry out scheduled maintenance and repairs.
• Provide excellent customer service in a field-based and workshop environment.

Skills

Mechanical skills

Diagnostic skills

Customer service

Communication

Physical fitness

Job description

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We’re looking for a practical and motivated Service Technician to join our well-established team at our Fakenham branch in Norfolk. This is a fantastic opportunity to work with leading agricultural and horticultural machinery in a hands-on role that blends technical skill with customer support.

What You’ll Be Doing:

• Diagnose and repair a range of machinery using advanced diagnostic software
• Carry out scheduled maintenance and repairs (warrantable, chargeable, or internal)
• Handle machinery safely and sensibly, using lifting aids when required
• Provide excellent customer service in a field-based and workshop environment
• Work both independently and as part of a close-knit service team
• Liaise with customers and suppliers to ensure timely service delivery

What We’re Looking For:

• Experience in the agricultural or horticultural machinery industry (preferred)
• Mechanical and diagnostic skills (with software knowledge)
• Physically fit and capable of handling heavy equipment safely
• Strong initiative and ability to work unsupervised or within a team
• Excellent communication and customer service skills
• Full, clean UK driving licence

What You’ll Get:

• Competitive hourly rate (based on experience)
• Company van and mobile for work use
• 32 days holiday (including bank holidays)
• Staff discount at Country Stores
• Winter flu jab service & employee referral bonus

We are looking for someone to start immediately, subject to any notice periods. If you are interested please get in touch or head to our website for further information - www.ernestdoe.com/vacancies/