Service Engineer

JR United Kingdom; Exeter; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading company is seeking a motivated Service Technician for their Fakenham branch, offering an opportunity to work with agricultural and horticultural machinery. In this hands-on role, you will utilize your technical skills to diagnose and repair machinery while providing top-notch customer support. The role includes responsibilities such as scheduling maintenance and handling equipment safely, requiring excellent communication and mechanical skills.

Benefits

Company van and mobile for work use

32 days holiday (including bank holidays)

Staff discount at Country Stores

Winter flu jab service

Employee referral bonus

Qualifications

• Experience in agricultural or horticultural machinery industry preferred.
• Physically fit and capable of handling heavy equipment safely.
• Full, clean UK driving licence.

Responsibilities

• Diagnose and repair machinery using advanced diagnostic software.
• Carry out scheduled maintenance and repairs.
• Provide excellent customer service in field and workshop environments.

Skills

Mechanical skills

Diagnostic skills

Customer service

Communication skills

Job description

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We’re looking for a practical and motivated Service Technician to join our well-established team at our Fakenham branch in Norfolk. This is a fantastic opportunity to work with leading agricultural and horticultural machinery in a hands-on role that blends technical skill with customer support.

What You’ll Be Doing:

• Diagnose and repair a range of machinery using advanced diagnostic software
• Carry out scheduled maintenance and repairs (warrantable, chargeable, or internal)
• Handle machinery safely and sensibly, using lifting aids when required
• Provide excellent customer service in a field-based and workshop environment
• Work both independently and as part of a close-knit service team
• Liaise with customers and suppliers to ensure timely service delivery

What We’re Looking For:

• Experience in the agricultural or horticultural machinery industry (preferred)
• Mechanical and diagnostic skills (with software knowledge)
• Physically fit and capable of handling heavy equipment safely
• Strong initiative and ability to work unsupervised or within a team
• Excellent communication and customer service skills
• Full, clean UK driving licence

What You’ll Get:

• Competitive hourly rate (based on experience)
• Company van and mobile for work use
• 32 days holiday (including bank holidays)
• Staff discount at Country Stores
• Winter flu jab service & employee referral bonus

We are looking for someone to start immediately, subject to any notice periods. If you are interested please get in touch or head to our website for further information - www.ernestdoe.com/vacancies/