Service Engineer

Ltd; East Midlands; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading machine tool company is seeking a skilled Field Service Engineer to support growing operations. The role involves servicing and repairing CNC machinery at client sites, ensuring high levels of customer satisfaction. Ideal candidates will have a background in engineering, CNC servicing experience, and be willing to travel. This permanent position offers a salary of £40,000 - £45,000, with OTE of £54,000 - £58,000, and operates Monday to Friday.

Qualifications

• Proven experience in a field service role with exposure to machine tools or CNC servicing.
• Strong technical, problem-solving, and customer-facing skills.
• Willingness to travel nationwide and internationally.

Responsibilities

• Perform scheduled servicing, troubleshooting, calibration, and repair of machinery.
• Ensure efficient installation and maintenance of equipment, minimizing downtime.
• Provide technical support and on-site training to clients.

Skills

Problem-solving skills

Customer-facing skills

Technical skills

CNC machinery servicing

Mechanical and electrical systems understanding

Education

Qualifications in an engineering discipline

Job description

Field Service Engineer
Location: Leicester (Nationwide & International Travel Required)
Salary: 40,000 - 45,000 OTE 54,000 - 58,000
Job Type: Permanent
Hours of Work: Monday to Friday

Ltd is currently working with a leading company in the machine tool industry. Due to strong business performance in recent years, they are expanding their service team and seeking a skilled Machine Tool Service Engineer with experience in CNC machine servicing to support their growing operations on a permanent basis.

Job Description:

Ltd is partnering with a leading manufacturer of CNC machinery that provides innovative solutions across various industries. They require an experienced Field Service Engineer with a background in CNC machine servicing and machine tools to carry out scheduled service and repair work on both a nationwide and international basis.

Key Responsibilities:

• Perform scheduled servicing, troubleshooting, calibration, and repair of special-purpose machinery at client sites.
• Ensure efficient installation, maintenance, and repair of equipment, minimizing downtime for customers.
• Provide technical support and on-site training to clients.
• Carry out both mechanical and electrical work, including pneumatic systems, and be able to work from circuit drawings.
• Conduct machine alignment using dial test indicators (DTIs) and granite surface plates to ensure precision.
• Maintain strong client relationships to ensure high levels of customer satisfaction.
• Accurately complete and submit all required paperwork in a timely manner.
• Assist with the development of service proposals and reports.

Requirements:

• Qualifications within an engineering discipline.
• Proven experience in a field service role with exposure to machine tools or CNC servicing.
• Strong technical, problem-solving, and customer-facing skills.
• Experience in CNC machinery servicing, including axial alignment and precision measurement techniques.
• Understanding of both mechanical and electrical systems, with the ability to read circuit drawings.
• Willingness to travel nationwide and internationally.
• Ability to work independently and manage time effectively.

How to Apply:

Please apply above or alternatively contact a member of the team at Ltd.

Equal Opportunity Employer:

Ltd is committed to fostering a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.