Service Engineer

JR United Kingdom; Derby; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player in the coffee sector is looking for a skilled Service Engineer to enhance their team. With a commitment to delivering exceptional coffee experiences, this role involves installing and maintaining coffee machines, ensuring clients receive top-notch service. The ideal candidate will have a background in engineering, strong communication skills, and a passion for coffee. Join a company that values quality and customer satisfaction, and be part of a team dedicated to excellence in the hospitality industry.

Benefits

Company van provided

Qualifications

• 1-2 years experience as a Service Engineer, ideally in the coffee sector.
• Strong time management skills and commitment to delivering high-quality service.

Responsibilities

• Install coffee machines and provide client demonstrations.
• Diagnose and repair breakdowns promptly.
• Communicate effectively with clients and teams.

Skills

Technical Skills

Time Management

Communication

Problem Solving

Education

Experience in Engineering/Electrical Engineering

Job description

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Job Title: Service Engineer

Company: The Hot Coffee Co.

Contract: Full time (with possible weekend call outs)

Location: Belfast

Salary: £30,000-£40,000 depending on experience

Vehicle: Company van provided

About Us

The Hot Coffee Co. is seeking a skilled Service Engineer to join our team! With over 25 years of expertise in supplying top-quality hot beverages to the hospitality and office industries in Northern Ireland, we pride ourselves on our commitment to excellence in both products and customer service.

Responsibilities

1. Installation: Install traditional and bean-to-cup coffee machine packages with precision. Provide demonstrations on machine operation and cleaning procedures to clients.
2. Repair and Maintenance: Respond promptly to breakdowns, diagnose issues accurately, and execute repairs. Develop maintenance plans to prevent future problems.
3. Communication: Effectively communicate with clients and internal teams, ensuring clarity throughout the service process.
4. Technical Skills: Basic understanding of electrical systems, drawings, wiring, and plumbing to address related issues.

Candidate Requirements

1. 1-2 years experience as a Service Engineer, ideally in the coffee sector.
2. Experience in Engineering/Electrical Engineering.
3. Strong time management skills and ability to complete paperwork accurately.
4. Clean driving license is essential.
5. Methodical approach, maintaining cleanliness and organization.
6. Commitment to delivering high-quality service.
7. Willingness to learn and adapt; training provided by manufacturers.

Join Us

Become part of our mission to deliver exceptional coffee experiences. If you are passionate about coffee and possess the necessary skills, we want to hear from you! To apply, click "apply now" and upload your latest CV. Closing date: 5th of May.