Service Engineer

Wallace Hind LLP; Coventry; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Annual bonus

Company car

Holiday allowance

Pension scheme

Job summary

Wallace Hind LLP in Coventry is seeking a Mechanical Field Service Engineer to train and develop, with the view of taking over the mechanical service engineering activity at a variety of OEM and End User client bases.

The role is split between 80% reactive and 20% scheduled work. Reactive work begins with a telephone call (guaranteed within 24 hours) with follow up visits to repair, fault find or performance review.

Qualifications

• You’re an experienced Service Engineer or Maintenance Engineer from any industrial capital equipment background.
• You also need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills.

Responsibilities

• Handle reactive maintenance calls (80% reactive) with a guaranteed response within 24 hours.
• Carry out scheduled servicing and maintenance with client-specific frequency.
• Educate customers on how to get the best out of equipment and identify potential concerns before they arise.

Skills

Experience as Service Engineer

Interpersonal skills

Customer facing

Education

ONC/HNC/HND+ in Mechanical Engineering

Job description

Mechanical Service Engineer

Are you an experienced Mechanical Service Engineer with a commercial / customer facing sensibility looking to break into a field based Account Management / Service Engineer position with a worldwide manufacturer of precision engineered components. A year long training programme – including a spell staying in France – will set you up for a full career in Field Service Engineering within a large multimillion pound organisation. Based out of our Coventry site.

BASIC SALARY:

Up to £45,000

BENEFITS:

• Annual bonus based on performance
• Fully Expensed Car
• Good Holiday Package
• Access to the full Company Benefits Package including excellent Pension scheme.

LOCATION:

Coventry

COMMUTABLE LOCATIONS:

Birmingham, Derby, Nottingham, Leicester, Loughborough, Melton Mowbray, Kettering, Northampton, Milton Keynes, Banbury, Worcester, Wolverhampton, Rugby, Daventry

JOB DESCRIPTION: Mechanical Field Service Engineer, Maintenance Engineer – Industrial Capital Equipment, Machinery

We’re expanding and need a new Mechanical Field Service Engineer to train and develop, with the view of taking over the mechanical service engineering activity at a variety of OEM and End User client bases.

The role is split between 80% reactive and 20% scheduled work. The majority of reactive work begins with a telephone call (guaranteed within 24 hours) with follow up visits to be arranged, as necessary to repair, fault find or performance review.

Scheduled work is arranged by the Mechanical Service Engineer, where the frequency depends on the seniority of the client. This includes servicing and maintenance, as well as training and induction to educate customers on how to get the best out of the equipment and identify potential concerns before they arise.

PERSON SPECIFICATION:

• You’re an experienced Service Engineer or Maintenance Engineer from any industrial capital equipment background. This could be maintaining factory equipment from any sector including Food, Pharmaceutical, Medical, Automotive, Rail, Quarrying, Mining, Energy, Construction, Recycling, OEM etc.
• You’re a qualified Mechanical Engineer (ONC, HNC or HND +)
• You also need a strong (and ideally broad) Mechanical Engineering understanding with excellent inter-personal skills.

THE COMPANY:

We are a multi billion pound, worldwide manufacturer of precision engineered mechanical components supplied to original equipment manufacturers (OEMS) within the Off Highway, Quarrying Machinery, Rail, Heavy Duty Bus and Truck, Automotive Passenger and Light Vehicle Manufacturers (OE and aftermarket), Aerospace, Mining, Energy, and Construction equipment markets and through their OES suppliers and industrial distributors.

PROSPECTS:

• Outstanding technical and commercial training programmes bespoke to your personal development. Ultimately you will become a specialist within a particular market/s and specific product portfolio.
• The demographics within our European service engineering operation offer the genuine opportunity for career development medium to long term.
• An active policy of promotion from within and offer the genuine opportunity for career development both within Europe and worldwide.