Service Engineer

ST Selection; Blackburn; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading designer and manufacturer is seeking an experienced Field Service Technician to cover Edinburgh and Glasgow. This role involves maintenance, repair, and installation of industrial doors. The ideal candidate will have strong IT skills, a full UK driving license, and a positive, self-motivated attitude. Prepare to work autonomously while enhancing customer satisfaction and retention.

Qualifications

• Field Service experience within a mechanical electrical environment preferable.
• Proficient in mobile device/tablet use.
• Ability to troubleshoot and repair equipment.
• Excellent communication skills.

Responsibilities

• Primary point of contact for service-related tasks.
• Troubleshoot and repair equipment.
• Maintain and update van stock and use a tablet for job reporting.

Skills

Field Service experience

IT skills

Troubleshooting ability

Excellent communication

Positive attitude

Job description

Overview

Company - Designer and Manufacturer and Installation - Industrial Doors

Job Title - Field Service Technician

Location - Edinburgh and Glasgow

Salary - Circa £31k per annum

We have an exciting opportunity for an experienced Field Service Technician to join a leading Designer and Manufacturer with Head Offices in the Dartford area. If you are looking for an exciting opportunity that allows you to be on the road, work autonomously and solve complex problems, then this is the job for you.

The successful candidate will be the primary point of contact for all service-related tasks, including maintenance, repair, installation, and troubleshooting.

To be successful in this role, you must be a self-starter and have a passion for problem solving. You must also have excellent communication and customer service skills, as well as the ability to maintain and update your own van stock. You must also be comfortable working with a tablet for job reporting.

You will also be responsible for troubleshooting and repairing equipment, adhering to company policies and procedures, and driving service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

• The successful candidate will be the primary point of contact for all service-related tasks, including maintenance, repair, installation, and troubleshooting.
• You will be responsible for troubleshooting and repairing equipment, adhering to company policies and procedures, and driving service success that improves customer satisfaction, maximizes customer retention and increases profitability.
• Maintain and update van stock and use a tablet for job reporting.

Qualifications

• Field Service experience within mechanical electrical environment preferable.
• IT skills (Proficient in mobile device/tablet use).
• Ability to troubleshoot, i.e. repair equipment.
• Positive can-do self-motivated attitude towards work and fellow team members & willingness to support other technicians in the field.
• Excellent communication skills and the ability to work effectively with customers.
• Full UK Driving License