Service Engagement Navigator

NHS; York; On-site; GBP 28,000 - 33,000; Full time

Job summary

An established industry player is seeking a Service Engagement Navigator to join their dedicated team in North Yorkshire. This role focuses on supporting individuals within the Criminal Justice System, ensuring they receive comprehensive care for their health needs, including mental health and substance misuse. The ideal candidate will have a strong background in health and social care, excellent communication skills, and a passion for helping others. Join a forward-thinking organization that prioritizes wellbeing and offers opportunities for professional growth and development.

Benefits

Bespoke induction training

Career development opportunities

Support from the wider team

Qualifications

• Experience of working with service users with various health needs.
• Understanding of multi-disciplinary and multi-agency working.

Responsibilities

• Support individuals in navigating the Criminal Justice System.
• Liaise with police, probation, and health services.

Skills

Excellent communication skills

Proactive problem solving skills

Understanding of clinical governance

Knowledge of evidence-based practice

Education

Level 3 NVQ/Diploma in Health and/or Social Care

Job description

This is an opportunity you dont want to miss. At Practice Plus Group we put peoples wellbeing first. Our Health in Justice service line is now expanding into non-Custodial healthcare, a person-centred approach delivered via a solid and consolidated infrastructure aimed to assess individuals mental health and neurodiversity requirements, to redirect them to the most appropriate channel. We have an exciting opportunity for a Service Engagement Navigator to join our team in North Yorkshire.

As a Service Engagement Navigator, you will be involved in the daily support of people across the Liaison and Diversion Service to encourage engagement and help them navigate through the Criminal Justice System. The role is to support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues.

Location

We have roles available at Fulford Road Police Station, Harrogate Police Station and Scarborough Police Station.

Job summary

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

This is an opportunity you dont want to miss. At Practice Plus Group we put peoples wellbeing first. Our Health in Justice service line is now expanding into non-Custodial healthcare, a person-centred approach delivered via a solid and consolidated infrastructure aimed to assess individuals mental health and neurodiversity requirements, to redirect them to the most appropriate channel. We have an exciting opportunity for a Service Engagement Navigator to join our team in North Yorkshire.

As a Service Engagement Navigator, you will be involved in the daily support of people across the Liaison and Diversion Service to encourage engagement and help them navigate through the Criminal Justice System. The role is to support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues.

Hours

8am to 4pm, Monday to Friday.

Salary

This position is full time, working 37.5 hours per week and you will receive a salary of £28,247 to £32,346 depending on experience.

Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Main duties of the job

As a Service Engagement Navigator, your responsibilities will vary. You will:

• be part of an extended team working across Liaison & Diversion service
• liaise with a wide range of services such as the police, probation, courts and legal services as well as both inpatient and community health and social care services
• be involved in the daily support of people in touch with children and adults, including those from hard-to-reach communities to engage and navigate through the Criminal Justice System
• support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues
• provide practical support to individuals, maintaining a programme of support, working with their families, advocating and enabling access to agencies including probation services, community-based organisations, clinics, courts, mental health services and hospitals

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

• we treat patients as they would like to be treated
• we act with integrity
• we embrace diversity
• we strive to do things better together

About us

Practice Plus Group are the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. We aim to deliver a truly integrated model that will guide all groups involved in the judicial pathway to provide a more meaningful experience to the individuals involved.

Qualifications, skills and experience required:

• Level 3 NVQ/Diploma in Health and/or Social Care or equivalent experience.
• Experience of working with service users, face to face, with a variety of health needs.
• Understanding of the complexities of multi-disciplinary and multi-agency working
• Excellent communication skills and ability to gain appropriate level of consent
• Understanding of clinical governance, health and safety
• Knowledge of evidence based practice, health promotion, NICE guidelines
• Proactive problem solving skills
• Flexible attitude to working arrangements
• Motivated as an individual and when working in a team
• Patient centred values and ability to promote service user involvement

Our person-centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio-economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes.

Job description

Job responsibilities

UNLOCK YOUR BEST WORK LIFE

+ MAKE A DIFFERENCE TO EVERY LIFE

This is an opportunity you dont want to miss. At Practice Plus Group we put peoples wellbeing first. Our Health in Justice service line is now expanding into non-Custodial healthcare, a person-centred approach delivered via a solid and consolidated infrastructure aimed to assess individuals mental health and neurodiversity requirements, to redirect them to the most appropriate channel. We have an exciting opportunity for a Service Engagement Navigator to join our team in North Yorkshire.

As a Service Engagement Navigator, you will be involved in the daily support of people across the Liaison and Diversion Service to encourage engagement and help them navigate through the Criminal Justice System. The role is to support access to the full scope of identified health needs, including substance misuse (alcohol and drugs), mental and physical health, homelessness, learning disabilities, exploitation, safeguarding and social care issues.

Location

We have roles available at Fulford Road Police Station, Harrogate Police Station and Scarborough Police Station.

Hours

8am to 4pm, Monday to Friday.

Salary

This position is full time, working 37.5 hours per week and you will receive a salary of £28,247 to £32,346 depending on experience.

Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Person Specification

Qualifications

Essential

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Desirable

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Experience

Essential

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Desirable

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Additional Criteria

Essential

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Desirable

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Practice Plus Group

Address

Police Station, Fulford Road

York

Yorkshire

YO104BY

Employer's website

https://practiceplusgroup.com/our-jobs/join-our-team/ (Opens in a new tab)

£28,247 to £32,346 a year depending on experience