Service Driver

Ballyhoo SMS; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is on the lookout for passionate Hygiene Technicians to join their dynamic Service Team. This role is pivotal in delivering exceptional hygiene services across various commercial establishments. You will be responsible for servicing washrooms, ensuring that all hygiene products are maintained to the highest standards. The company fosters a collaborative culture, emphasizing the importance of teamwork and respect. If you enjoy working independently while being part of a supportive team and have a knack for customer service, this is the perfect opportunity for you to make a difference in people's daily lives.

Benefits

Allocated Commercial Vehicle

Overtime Available

Route Completion Bonus

Pension and Life Assurance

Refer a Friend Programme

Sick Pay Entitlement

Personal Development Opportunities

Employee Assistance Programme

Occupational Health Service

Bank Holidays Off

Qualifications

• Must hold a Full UK Manual Driving Licence with minimal points.
• ADR Licence is advantageous but not essential.

Responsibilities

• Drive to client sites to provide hygiene services and product exchanges.
• Maintain communication with the Service Management team throughout the day.

Skills

Customer Service

Driving Skills

Communication Skills

Patience

Education

Full UK Manual Driving Licence

ADR Licence

Job description

Great companies start with great people!

Citron is a people first organization. Our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is a service business specializing in hygiene, sanitation, and disinfection services for washrooms and common areas that meet the needs of commercial establishments and property managers. We have created a fun, inclusive, collaborative, and team-oriented culture. All departments work together to achieve company goals, with camaraderie and respect. We are committed to fostering a great culture because we value our internal talent and work hard on maintaining an environment that provides opportunity to those who seek it out.

Citron Hygiene is one of the UK market leaders providing washroom and waste services. We are seeking new Hygiene Technicians to join our Service Team. As a Hygiene Technician, you play a critical role in servicing our customers' washrooms. If you enjoy working independently, as part of a team, and are passionate about delivering exceptional customer service, then look no further.

A Hygiene Technician is responsible for service duties which include, but are not limited to, driving to client site(s) to provide a ‘best in class’ delivery and collection service of sanitary disposal units, washroom products such as soap dispensers, air care, and more, ensuring that the washroom or facility has been serviced to an exemplary standard.

Responsibilities:

• Driving from home to our customers' premises on your pre-planned route (single premises or multi-stop depending on customer requirements).
• Carrying out a service and exchange of Citron Hygiene products whilst on the premises.
• Being the face of Citron Hygiene and providing exceptional customer service to all our customers.
• Maintaining great communication with your Service Management team (based at the Service Centre) throughout your working day to ensure all planned stops are completed and escalating/resolving any issues that arise in a timely manner.
• Returning to the Service Centre one or two times per week to unload and replenish stock.

Qualifications:

• Full UK Manual Driving Licence, with a maximum of 3 points.
• ADR Licence would be advantageous but not essential.
• Successful applicants will be subject to an Enhanced Disclosure and Barring Service (DBS) check.
• ADR training may be a requirement of the role.

Competencies:

• Patience – this role involves travelling during peak periods to and from customers' premises, and traffic issues are unavoidable.
• Being comfortable working within the washroom environment.
• Professional – conducting yourself in a professional manner is key to this role for both the business and its customers.

Benefits:

• Allocated Commercial Vehicle – You will be paid from the time your shift starts/leaving home to returning home.
• Standard weekly working hours - Monday to Friday – 40hr week.
• Overtime Available (1.5 rate).
• Route Completion Bonus.
• Pension and Life Assurance.
• Refer a Friend Programme/Incentives.
• ABBA Award (Above and Beyond) Recognition Programme.
• Sick Pay Entitlement.
• Personal Development Opportunities.
• Citron Perks – access to our internal benefits & voucher system.
• Employee Assistance Programme & Occupational Health Service.
• Remote, autonomous working, but with regular time at our service centre/s to catch up with the team.
• Bank Holidays Off.

Citron Hygiene has a wide range of customers across several different sectors including CQC (Care Quality Commissioned) registered service providers, including care homes and nursing homes. It is desirable that candidates have received both doses of the Covid-19 vaccination.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities throughout the recruitment process and to perform the essential functions of this position.