Service Driver

Wessex Garages Holdings Ltd; Gloucester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading automotive retail dealership in Gloucester is seeking a friendly Service Driver to ensure excellent customer service through vehicle collection and delivery. The ideal candidate will have a full UK driving licence and strong communication skills. This full-time position offers various benefits supporting wellbeing and career development.

Benefits

22 days annual leave plus bank holidays

Pension scheme

Discounted car purchase programme

Complimentary eye tests and flu vaccination vouchers

Event perks with free tickets

Qualifications

• Confident and friendly personality.
• Enjoys working in a fast-paced environment.
• Calm under pressure.

Responsibilities

• Collecting and delivering customer vehicles promptly and professionally.
• Providing a warm and friendly service to all customers.
• Carrying out vehicle checks and completing damage reports.
• Liaising closely with the Service team.

Skills

Customer-focused

Excellent communication skills

Basic IT skills

Positive attitude

Ability to multitask

Education

Full UK driving licence

Job description

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At Wessex Garages, we’ve been putting customers first and delivering excellence in automotive retail for over 35 years. With dealerships across South Wales and the South West of England, we proudly represent leading manufacturers including Nissan, Hyundai, Kia, Mazda, GWM and Mitsubishi. For these leading brands we supply new and used cars and vans, deliver after sales support and champion the Motability Scheme.

We’re proud to offer our customers and colleagues an experience built on Knowledge, Value, Transparency, and Trust — values that are at the heart of everything we do.

About the role:

Are you passionate about delivering excellent customer service? At Wessex Garages - Gloucester, we’re looking for a friendly and reliable Service Driver to become part of our dedicated team. In this role, you’ll be the face of our brand — making sure every interaction reflects our high standards and commitment to customer care.

Whether you’re greeting customers or collecting and delivering vehicles, you’ll play a vital part in ensuring every experience with Wessex Garages is a great one.

What You’ll Be Doing:

• Collecting and delivering customer vehicles promptly and professionally
• Providing a warm and friendly service to all customers
• Carrying out vehicle checks with customers and completing damage reports
• Confirming and documenting payment methods
• Liaising closely with our Service team to stay on top of collection requirement
• Promoting the aftersales and sales department to create additional sales opportunities

What We’re Looking For:

We’re looking for someone who is confident, customer-focused, and enjoys working in a fast-paced environment. You’ll also need:

• A full UK driving licence
• Excellent communication skills – both verbal and written
• Basic IT skills
• A positive, can-do attitude and a friendly approach
• The ability to multitask and stay calm under pressure

Key Information:

• Working Pattern: 47.5 hours a week, Mon – Fri, 8am – 6pm

Why Join Wessex Garages?
We’re committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work:

• Holiday Allowance – Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us.
• Pension Scheme – We contribute to your future with company-backed pension support.
• Exclusive Employee Schemes – Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation.
• Wellbeing Support – Through our partnership with Menable, a specialist service for the automotive sector, you’ll have free access to confidential coaching, wellbeing check ins, and referral support where needed.
• Health Benefits – We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round.
• Event Perks – As proud sponsors of Bristol Bears Rugby and Cardiff Devils Ice Hockey, we offer a limited number of free tickets to each game for our colleagues.

Please note:

• Driving licence checks will be carried out during the recruitment process.
• We are unable to provide visa sponsorship for this position.
• Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process.

To see all our latest vacancies, please visit www.wessexgarages.com/recruitment