Service Director - North

Active Care Group; Shrewsbury; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

25 days plus bank holidays

Birthday off

Active Learning Hub training

Active Reward App discounts

Employee Assistance Programme

Nest Pension scheme

Medicash Health Plan

Active Awards programme

Enhanced Sick & Maternity Pay

Refer a Friend up to £1500

Job summary

Active Care Group is seeking a Service Director to take full ownership of an integrated service in the UK. You will provide strategic and operational leadership, oversee governance, people development and commercial performance, and drive service quality and compliance.

You will translate organisational objectives into practical plans, monitor performance with MI and KPIs, and lead on business development to enable sustainable growth.

Qualifications

• Degree level or equivalent with relevant management/clinical background.
• Significant operational and business leadership experience in health and social care.
• Experience leading teams and managing performance.
• Experience of regulatory compliance, quality assurance and audit.
• Experience managing budgets and delivering financial performance.
• Ability to build relationships with commissioners and stakeholders.
• Strong decision-making and risk management in complex contexts.
• Knowledge of health and social care regulation and safeguarding.

Responsibilities

• Hold overall accountability for service activity including quality, governance, people management, recruitment, regulated activity, business development and budget performance.
• Translate Active Care Group strategic objectives into clear operational plans, priorities and measurable outcomes.
• Use management information, performance data and KPIs to monitor performance, identify risks and drive continuous improvement.
• Ensure the service operates efficiently, ethically and in line with Active Care Group policies, procedures, values and agreed service models.

Skills

Leadership

People management

Budget management

Regulatory compliance

Strategic planning

Stakeholder management

Risk management

Education

Degree level or equivalent

Job description

Come and Join Active Assistance Active Assistance are entering an exciting new chapter, with a renewed focus on strengthening our services, empowering our people and driving the continued growth of the Active Care brand. We are looking for ambitious, forward-thinking Service Directors who are ready to take full ownership of their service, provide strategic and operational leadership, and make a meaningful impact. These are Director-level opportunities to shape the future of the business, inspire exceptional teams and drive high standards of care, quality and performance. As a Service Director, you will be accountable for ensuring the delivery of safe, effective and compliant care, while achieving strong commercial and financial performance. You will lead on service delivery, governance, people development and business growth, translating organisational objectives into clear operational plans and measurable results. With responsibility for regulatory compliance, business development and sustainable growth, you will play a pivotal role in strengthening our services, developing our people and enhancing the reputation of Active Care. We are looking for individuals with ambition, energy, commercial acumen and the confidence to lead with purpose. If you have the vision and drive to take a service to the next level, deliver outstanding outcomes and make a lasting difference, this is an opportunity to shape the future of Active Assistance.

What you'll be doing:

• Hold overall accountability for service activity including quality, governance, people management, recruitment, regulated activity, business development and budget performance.
• Translate Active Care Group strategic objectives into clear operational plans, priorities and measurable outcomes.
• Use management information, performance data and key performance indicators to monitor performance, identify risks and drive continuous improvement.
• Ensure the service operates efficiently, ethically and in line with Active Care Group policies, procedures, values and agreed service models.

What you'll have:

• Degree level or equivalent experience, with a relevant management, professional or clinical qualification/background.
• Significant operational and business leadership experience within health and social care, complex care.
• Proven experience of leading teams and managing colleague performance and development.
• Experience of regulatory compliance, quality assurance, audit, service evaluation and continuous improvement.
• Experience of managing budgets and delivering financial and commercial performance.
• Proven experience of developing effective relationships with commissioners, funders, referrers and other internal and external stakeholders.
• Experience of making sound decisions and managing risk in complex or challenging circumstances.
• Strong knowledge of health and social care regulation, governance, safeguarding and quality assurance frameworks relevant to the service.
• Knowledge of the Mental Capacity Act, Deprivation of Liberty Safeguards and other relevant legislation where applicable to the service.
• Strong leadership and people management skills, with the ability to influence, coach, develop others and lead change.
• Strong commercial and financial acumen with the ability to interpret performance information and take decisive action.
• Excellent interpersonal, verbal and written communication skills, with the ability to adapt style to different audiences.
• Highly organised, analytical and self-motivated, with strong problem-solving skills and the ability to manage competing priorities.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/