Service Director, Housing Operations

Wokingham-Borough-Council; Wokingham; Hybrid; GBP 96,000 - 117,000; Full time

Benefits offered by this job

Generous Annual Leave

GP Helpline

Employee Assistance Programme

Free Onsite Gym

Car & Cycle to Work schemes

Local & Lifestyle Discounts

Move through Menopause Course

Sports & Social Groups

Job summary

Wokingham Borough Council is seeking a Service Director, Housing Operations to lead the Housing Service on a permanent, full-time basis. You will provide visible strategic and operational leadership across landlord, housing needs, homelessness, temporary accommodation and asset management functions.

You will drive resident outcomes, ensure safe, well-managed homes, and strengthen regulatory assurance while steering performance improvements and the long-term sustainability of the Housing Revenue

Job description

Employer: Wokingham Borough Council
Salary: £95,650 - £116,879 Per Annum, Plus Benefits
Location: Wokingham Borough Council, Shute End/Home Working
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: No
Closing Date: 07/10/2026 at 23:00
Reference: SH00002

We have an excellent opportunity for a Service Director, Housing Operations to join our team within the Housing Service here at Wokingham Borough Council on a Permanent, Full-time basis.

This is a significant opportunity to lead and shape Wokingham Borough Council’s integrated housing services at a pivotal time. As Service Director, Housing Operations, you will provide visible, strategic and operational leadership across our landlord, housing needs, homelessness, temporary accommodation and asset management functions.

You will ensure that residents have safe, well-managed homes and accessible, preventative services, while strengthening regulatory assurance, improving performance and maintaining the long-term sustainability of our Housing Revenue Account.

We are looking for an accomplished and values-led housing leader who combines professional credibility with sound commercial judgement, strong political awareness and a clear commitment to resident outcomes. You will bring the confidence to challenge, the ability to lead through change and the ambition to build a capable, accountable and resilient housing service.

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:

Generous Annual Leave– 31 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays

GP Helpline - Available 7 days a week

Employee Assistance Programme - Including a 24/7Your CareHelpline

Free Onsite Gym - Located at Shute End Offices, Wokingham

Salary Sacrifice Schemes - Including Carand Cycle to Work schemes

Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more

Move through Menopause Course

Sports & Social Group Activities– Including running, football, cricket & more

And more!

Our Area:

Wokingham Borough Council has recently been ranked 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money.

Our Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.

We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.

Interview date: TBC

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.

If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.

We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

Wokingham is an equal opportunities employer.