Service Desk Technician (Contract) Inside IR35

TieTalent; Newcastle upon Tyne; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company is seeking a Service Desk Technician for a 6-month contract in Newcastle upon Tyne. The role involves providing desktop support for Windows environments and assisting users through various channels. Immediate availability is preferred, and applicants should have experience in first and second line support.

Qualifications

• Experience with Windows 7 and Windows 10.
• First and second line support skills, some third line support.
• Active Directory troubleshooting skills.

Responsibilities

• Provide desktop support and troubleshoot technical issues.
• Support Windows 7 and Windows 10 environments.
• Assist users via Service Desk chat and telephone.
• Participate in on-site support three days a week and remote support two days a week.

Skills

Windows 7

Windows 10

Active Directory troubleshooting

First line support

Second line support

Troubleshooting

Job description

Service Desk Technician (Contract) Inside IR35

TieTalent, Newcastle Upon Tyne, England, United Kingdom

About the role

We are seeking a skilled Service Desk Technician for a 6-month contract based in Newcastle, to support a Windows refresh project. Immediate availability is preferred.

Responsibilities

• Provide desktop support and troubleshoot technical issues
• Support Windows 7 and Windows 10 environments
• Assist users via Service Desk chat and telephone
• Participate in on-site support three days a week and remote support two days a week

Requirements

• Experience with Windows 7 and Windows 10
• First and second line support skills, some third line support
• Active Directory troubleshooting skills

Nice-to-have skills

• Active Directory
• Troubleshooting

Additional information

Location: Newcastle upon Tyne, England

Employment type: Contract

Seniority level: Entry level

Job function: Information Technology

Industries: Technology, Information and Internet

Languages: English