Service Desk Technician - Bristol

ZipRecruiter; Bristol; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

A recruitment consultancy is looking for a Service Desk Technician in Bristol to provide IT support to external clients. Offering a salary between £23k and £30k, you'll work in a hybrid environment with a skilled team. Benefits include 24 days holiday, a pension scheme, and additional leave. Candidates should have relevant IT qualifications and experience with Azure and M365.

Benefits

24 days holiday + bank holidays

Birthday off

4% pension contribution

Enhanced maternity and paternity leave

Electric car salary scheme

Life insurance

Healthcare Cashplan

Social events

Qualifications

• Must have experience in an MSP/ IT Consultancy.
• Relevant qualification in IT required.
• Familiarity with Azure and M365 expected.
• Good understanding of networking fundamentals needed.
• Experience with Active Directory, DNS, DHCP is beneficial.

Responsibilities

• Support external clients on their IT needs through various channels.
• Work within a skilled team escalating tickets when needed.
• Ensure adherence to agreed service level agreements.

Skills

Excellent customer service skills

Excellent communication skills

Experience in an MSP/ IT Consultancy

Experience with Active Directory

Understanding of networking basics

Experience in Azure and M365

Education

Relevant qualification in IT

Job description

Job Description

Service Desk Technician - North Bristol (Hybrid) - £23k-£30k I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements.

Benefits:24 days holiday + bank holiday increasing over timeYour birthday off4% pension contributionEnhanced maternity and paternity leaveElectric car salary schemeLife insuranceHealthcare CashplanSocial events As the successful Service Desk Technician, you will have experience in some of the following:Experience in an MSP/ IT ConsultancyHave a relevant qualification in ITExperience in Azure and M365A good understanding of the basics of networkingExperience with Active Directory, DNS, DHCPExcellent customer service skillsExcellent communication skills both written and verbal This is an urgent vacancy, so please apply early to avoid disappointment. If you are interested in the role of Service Desk Technician or are looking for something similar, please contact Alex MacDermott directly. If you are interested in this position please click 'apply'.Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.Job Tenure: PermanentSalary: £24500 - £29000 per annum + enhanced holiday, extra mat & pat + moreLocation: Bristol,