Service Desk Engineer

Service Desk Engineer – Yeovil (Hybrid) – £27k-£30k

I am seeking a Service Desk Engineer to work within an established team, supporting external clients with their networking and telecommunications needs. The successful candidate will provide technical support via email, ticketing system, or phone, ensuring adherence to service level agreements.

Benefits:

• 23 days holiday + bank holidays
• Medical Cash plan
• Quarterly wellbeing time
• Enhanced maternity and paternity leave
• Excellent training and paid certifications
• Company activity days

Requirements:

• Experience as an IT Engineer
• Relevant IT qualification
• Experience supporting IT, Wi-Fi, and networking technologies
• Excellent written and verbal communication skills
• Ability to act as an escalation point for junior team members