Enable job alerts via email!
Service Desk Engineer
YourCode Recruitment
West Yorkshire, Leeds
Hybrid
GBP 25,000 - 30,000
Full time
Boost your interview chances
Create a job specific, tailored resume for higher success rate.
Job summary
An innovative Managed Service Provider is seeking a Service Desk Engineer to enhance their support team. This exciting role involves providing 1st, 2nd, and 3rd line IT support, troubleshooting a variety of technical issues, and managing systems like Microsoft 365 and Active Directory. You'll thrive in a collaborative environment that values growth and training, while enjoying the flexibility of hybrid working arrangements. If you're passionate about IT support and eager to make a difference, this is the perfect opportunity for you to advance your career in a supportive setting.
Benefits
Qualifications
- Experience in IT support with Microsoft products and packages.
- Strong troubleshooting skills and excellent customer service.
Responsibilities
- Provide 1st, 2nd & 3rd line IT support to users and clients.
- Troubleshoot hardware, software, and network issues.
Skills
Tools
Job description
Location: Leeds / Halifax branches
Salary: £25,000 - £30,000 + Benefits
Job Type: Full-Time Hybrid working - 2 days in office after induction
Are you a tech-savvy problem solver with a passion for IT support? Our client, a Managed Service Provider, is looking for a Service Desk Engineer to join their growing team! If you have experience with Microsoft products and packages amongst others and thrive in a fast-paced support environment, we want to hear from you.
- Providing 1st, 2nd & 3rd line IT support to internal users and external clients.
- Troubleshooting and resolving hardware, software, and network issues.
- Managing Microsoft 365, Active Directory, and Windows environments.
- Logging, prioritizing, and escalating tickets as needed.
- Ensuring excellent customer service and technical support.
- Experience with Microsoft products and packages (Office 365, Windows OS, Active Directory).
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Experience in an IT support/helpdesk/service desk environment.
- Knowledge of networking, remote desktop support, and IT security is a plus!
- Career growth opportunities & training support.
- Work in a collaborative and friendly team environment.
- Hybrid working options available.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
job faster
