Service Desk Engineer

Infoempregos; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a 1st Line Service Desk Engineer to join their team. This role is perfect for someone eager to kickstart their career in IT support. You will be responsible for responding to customer inquiries, managing tickets, and assisting with various operational tasks. The company values growth and development, offering training opportunities to enhance your skills. If you are a team player with strong communication and organizational abilities, this is the ideal opportunity for you to thrive in a supportive environment.

Benefits

Transportation allowance

Meal allowance

Medical assistance

Training and professional development opportunities

Qualifications

• Enthusiastic individual eager to learn and grow in their career.
• Basic computer skills are desirable for this position.

Responsibilities

• Assist with administrative and operational tasks.
• Answer calls and manage correspondence.
• Organize and maintain files and documents.

Skills

Good communication skills

Organizational skills

Teamwork

Basic computer skills

Job description

Job Description:

As a 1st Line Service Desk Engineer, your primary responsibilities include responding to customer support inquiries, tickets, and change requests.

We are seeking an enthusiastic individual eager to learn and develop their skills. This position is ideal for someone new to the field.

Requirements:

• Willingness to learn and grow in your career
• Good communication and organizational skills
• Ability to work effectively in a team
• Basic computer skills (desirable)

Responsibilities:

• Assist with administrative and operational tasks
• Answer calls and manage correspondence
• Organize and maintain files and documents
• Participate in projects and support daily activities

Benefits:

• Transportation allowance
• Meal allowance
• Medical assistance
• Training and professional development opportunities