Service Desk Engineer

Endeavour Recruitment Solutions; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

Endeavour Recruitment Solutions is seeking a Service Desk Engineer to support their client near Gatwick Airport. This contract role requires excellent problem-solving abilities, experience with Windows 7 and ITIL, and the capacity to deliver under pressure, ensuring swift resolutions for technical issues.

Qualifications

• Experience in 1st or 2nd Line Support.
• Troubleshooting hardware, software, and networking issues.
• Ability to work under pressure and meet tight SLAs.

Responsibilities

• Troubleshoot and resolve hardware, software, and networking issues.
• Provide support over the telephone or deskside.
• Work towards individual and team targets.

Skills

Problem Solving

Team Player

Flexibility

Education

ITIL Accreditation

Tools

Windows 7

MS Office 2010 / 2013

Citrix

Exchange 2010

Wireless Networking

Job description

• Sector: Security Engineers / Consultants
• Hourly Rate: GBP £30 per hour
• Job Type: Contract
• Technologies: Service Desk, ITIL windows 7 MS Office 1st and 2nd line support Exchange Citrix

Endeavour Recruitment has an excellent contract opportunity for a Service Desk Engineer for their busy client close to Gatwick Airport in the West Sussex area. You would be trouble shooting and resolving hardware, software and networking issues either over the telephone or desk-side.

The successful candidate will be flexible by nature, enthusiastic and self-motivated. You should have excellent problem solving skills, be a good team player, able to cope under pressure and have previous experience of working to strict SLA’s and both team/individual targets.

Preferred Candidate Experience:

• ITIL Accreditation or working towards
• Windows 7
• MS Office 2010 / 2013
• 1st or 2nd Line Support Experience
• Avaya/IPT
• Citrix
• Exchange 2010
• Wireless Networking

Please get in touch for further details on this excellent contract opportunity.