Service Desk Analyst – SC Cleared, MS Office, Windows 10/11 OS

hays-gcj-v4-pd-online; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading consultancy in London seeks a Service Desk Analyst with SC Clearance to provide exceptional IT support. The role involves supporting MS Office and Google Workspace applications, requiring strong troubleshooting skills and excellent customer service. Candidates must be able to work onsite five days a week.

Qualifications

• Proven experience in a Service Desk environment.
• Strong general IT troubleshooting skills.
• Excellent communication and customer service skills.

Responsibilities

• Provide IT troubleshooting support for clients.
• Assist with MS Office and Google Workspace applications.
• Maintain high standards of communication with customers.

Skills

IT troubleshooting

MS Office Applications

Google Workspace Applications

Windows 10/11 OS

Communication

Customer Service

Job description

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Service Desk Analyst – SC Cleared, MS Office, Windows 10/11 OS, London

Client:

Location: London, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: f28408b0d13d

Job Views: 5

Posted: 25.06.2025

Expiry Date: 09.08.2025

Job Description:

Service Desk Analyst – SC Cleared, MS Office, Windows 10/11 OS

Up to £135 per day (Inside IR35 – Umbrella)

North of London (5 days per week onsite)

My client is a high-profile consultancy seeking a Service Desk Analyst with experience in MS Office Applications, Google Workspace Applications, Windows 10/11 OS, and general IT troubleshooting skills. The role requires SC Clearance for onsite work with an impressive end client.

Key Requirements:

• Proven experience in a Service Desk environment
• Strong general IT troubleshooting skills, with demonstrable experience with MS Office Applications, Google Workspace Applications, and Windows 10/11 OS
• Excellent communication and customer service skills
• Ability to work 5 days per week onsite
• Eligibility for BPSS and SC Clearance

Nice to have:

• Active SC Clearance