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Service Desk Analyst, Professional Services, Legal IT, Part Remote
Carrington Recruitment Solutions Limited
London
Hybrid
GBP 30,000 - 50,000
Full time
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Job summary
An established industry player is seeking a Service Desk Analyst with a strong background in IT Support and Professional Services. This role offers a unique opportunity to work in a dynamic environment where your troubleshooting skills with Microsoft technologies, including M365 and Azure, will be put to the test. You'll be the first point of contact for IT issues, engaging with high-profile clients and ensuring their needs are met with professionalism and efficiency. With a supportive culture that promotes internal growth, this position is perfect for someone looking to advance their career in a thriving sector. Don't miss out on this exciting opportunity!
Qualifications
- Must have Professional Services experience and IT Support background.
- Excellent troubleshooting skills within the Microsoft Technology Stack.
Responsibilities
- Provide IT support and troubleshooting for Professional Services applications.
- Communicate effectively with Lawyers and Partners in a professional manner.
Skills
Tools
Job description
Service Desk Analyst, IT Support Engineer, ITIL, AV, Audio Visual, Professional Services, Microsoft Troubleshooting, London
Service Desk Analyst, IT Support Analyst required to work for a Professional Services Firm based in the City of London. The setup is 50% in the office (2 days one week, 3 days the next).
You MUST have Professional Services experience, along with good IT Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as M365 / Office 365, Windows Azure, Active Directory, AV / Audio Visual and maybe even SharePoint.
Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to face off to Lawyers / Partners with no problems. Because of the Professional Services applications used in this company, they absolutely need you to have this background, along with having experience in an ITIL environment. More specifically, a Legal IT background would be preferred.
This role also has the chance to progress as they love to promote from within.
This is a great opportunity and salary is dependent upon experience. Apply now for more details.
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