Service Desk Analyst

IOVENDO; West Yorkshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A technology solutions provider is seeking a Service Desk Analyst to provide onsite support in Halifax three days a week. The ideal candidate will have IT support experience, knowledge of Active Directory and Windows Operating Systems, and be capable of handling daily maintenance tasks, system upgrades, and low-level projects.

Qualifications

• Background working in IT support.
• Knowledge of Active Directory, DNS, and DHCP.
• Experience across the install, repair, and upgrade of equipment.

Responsibilities

• Perform daily tasks to maintain systems and networks.
• Work as part of an onsite team 3 days per week.
• Handle small low-level projects as assigned.

Skills

IT support experience

Knowledge of Active Directory

Experience with Windows Operating Systems

Experience with DNS and DHCP

Experience with IT Ticketing Systems

Job description

Overview

Service Desk Analyst onsite in Halifax 3 days per week

We are looking for a Service Desk Analyst with knowledge of Active Directory as well as general Windows support to work as part of an onsite team 3 days per week. The role will be to perform daily tasks, maintain systems and networks as well as small low-level projects.

This is an office-based role, to be based in the Halifax area and will require the following skills and experience:

Required Skills And Experience

• Background working in IT support
• Knowledge of Active Directory, DNS and DHCP
• Experience of Windows Operating Systems
• Experience across the install, repair and upgrade of equipment
• Experience of working with an IT Ticketing System