Service Desk Analyst

Pearson Whiffin Recruitment Ltd; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a Service Desk Analyst to provide onsite IT support in Halifax for 3 days a week. The candidate should have experience with Active Directory, Windows Operating Systems, and general IT support tasks. The role involves maintaining systems and networks, along with small projects. This position is ideal for those looking to enhance their IT skills in a supportive environment.

Qualifications

• Background working in IT support.
• Knowledge of Active Directory, DNS and DHCP.
• Experience across the install, repair and upgrade of equipment.

Responsibilities

• Perform daily IT support tasks as part of an onsite team.
• Maintain systems and networks.
• Support small low-level projects as needed.

Skills

Active Directory

Windows Operating Systems

IT support

Tools

IT Ticketing System

Job description

Overview

Service Desk Analyst onsite in Halifax 3 days per week. We are looking for a Service Desk Analyst with knowledge of Active Directory as well as general Windows support to work as part of an onsite team 3 days per week. The role will be to perform daily tasks, maintain systems and networks as well as small low-level projects.

Responsibilities

• Perform daily IT support tasks as part of an onsite team
• Maintain systems and networks
• Support small low-level projects as needed

Required Skills and Experience

• Background working in IT support
• Knowledge of Active Directory, DNS and DHCP
• Experience of Windows Operating Systems
• Experience across the install, repair and upgrade of equipment
• Experience of working with an IT Ticketing System