SERVICE DESK ANALYST

We require a Tech Savvy Administrator experienced in providing a great Customer Service for our client delivering their Managed Print Services. Combine your passion for all things electronic with this great job opportunity! You will be an experienced, highly organized administrator with good communication and customer service skills. Supporting the Servicing Team, you will complete all related administration duties including:

• Enabling ticket route
• Admin support for third party providers
• Registering warranties
• Processing payments
• Your excellent customer service skills will ensure a professional service is received:
• Dealing with queries and escalating any issues

The company offers a great remuneration package along with many benefits, including hybrid working once training is complete; 3 days work from home and 2 in the office.

• Immediate start!
• Salary is £25k – £28k depending on experience, hybrid working of 2 in 3 out.
• 9-5
• Parking/canteen