Service Desk Analyst

TN United Kingdom; London; On-site; GBP 25,000 - 45,000; Full time

Job description

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VIQU have partnered with a leading company who are looking to expand their IT support team. The ideal candidate holds some experience within IT support roles, is hungry to learn and develop, and possesses excellent communication skills.

This position requires the candidate to be on site five days a week in East London.

Duties of the Service Desk Analyst:

• Provide first- and second-line IT support.
• Configure and maintain desktops, mobiles, and desks.
• Use Active Directory and Exchange to administer user profiles.
• Manage mobile devices with Intune.
• Troubleshoot Microsoft 365 and hardware issues.
• Fix server and networking connectivity issues.

Experience required for the Service Desk Analyst:

• Must hold previous experience within an IT support role.
• Experience using Active Directory/Azure ID and Intune.
• Some experience within a hybrid cloud environment (Azure).
• Experience with Windows servers and Windows 10+.
• IT hardware support.
• Strong communication skills both written and verbally.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no-obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).