Service Designer Consultant (SC Eligible)

Stealth iT Consulting; Greater London; Remote; GBP 55,000; Full time

Job summary

Join a forward-thinking digital consultancy as a Service Designer Consultant. In this role, you'll leverage your expertise in service design to drive impactful transformations across sectors like Government and Finance. You'll work remotely while occasionally visiting client sites, collaborating with diverse teams to create user-centric solutions. This position offers a competitive salary and benefits, ideal for those passionate about innovation and agile methodologies. If you're ready to make a difference in a rapidly growing field, this opportunity is perfect for you.

Qualifications

• Experience in service design processes with minimal support.
• Ability to create user journeys, personas, and service blueprints.

Responsibilities

• Work on multiple Digital Transformation projects across various sectors.
• Facilitate workshops and design sprints to gather insights.

Skills

Service Design

Agile (Scrum)

Workshop Facilitation

User Journey Mapping

Problem Solving

Storytelling

Presales Experience

Job description

Service Designer Consultant (SC Eligible)

Be among the first 25 applicants

Company Overview

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow providing a remote first policy + ad hoc client site visits when required (on average 1-2 visits per month, but can be more/less).

They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors.

We have a top end budget of £55k + full benefits + fully remote (with ad hoc client site travel)

Primary Skills and Experience Required:

• Must be eligible for SC clearance
• Proven experience working across a service design process, autonomously with minimal support
• Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
• Experience facilitating workshops, design sprints, ideation sessions or similar
• Ability to visualize complex services in an easy-to-understand format for varying audiences
• Curious and inquisitive mindset – with a passion for asking ‘why’
• Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
• Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
• Presales experience would be advantageous; including bidding, RFP's, Demos & Presentations

Seniority Level

Associate

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and IT Consulting