Service Designer Consultant (SC Eligible)

JR United Kingdom; City Of London; Remote; GBP 55,000; Full time

Job summary

A leading global Digital Consultancy seeks a Service Designer Consultant for a remote-first role, focusing on Digital Transformation projects in diverse sectors. Candidates must have SC clearance eligibility and proven experience in service design processes. This position offers a competitive salary of up to £55k with a comprehensive benefits package.

Qualifications

• Experience working across a service design process autonomously.
• Strong understanding of agile environments and cross-functional teams.
• Ability to create service design artefacts.

Responsibilities

• Work across multiple Digital Transformation projects in various sectors.
• Facilitate workshops and design sprints.
• Visualise complex services for varying audiences.

Skills

Service Design

Workshop Facilitation

Agile Methodology

Problem Solving

Storytelling

Job description

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Service Designer Consultant (SC Eligible), London (City of London)

Client: Stealth iT Consulting

Location: London (City of London), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 16.06.2025

Expiry Date: 31.07.2025

Job Description:

My client is a global leading Digital Consultancy specialising in Cloud Adoption, Digital Architecture/Transformation & NextGen AI Solutions, with offices in London, Manchester and Glasgow. They offer a remote-first policy and ad hoc client site visits when required (on average 1-2 visits per month, but can be more or less).

They are looking for a permanent Service Designer Consultant to join a rapidly growing team, working across multiple Digital Transformation projects within Government, Finance, Retail & Energy sectors.

We have a top-end budget of £55k + full benefits + fully remote (with ad hoc client site travel).

Primary skills and experience required:

• Must be eligible for SC Clearance
• Proven experience working across a service design process, autonomously with minimal support
• Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts
• Client readiness, with experience facilitating workshops, design sprints, ideation sessions or similar
• Ability to visualise complex services in an easy-to-understand format for varying audiences
• Ability to adopt a curious and inquisitive mindset – with a passion for asking ‘why’
• Ability to critically break down complex problems in a fast-paced environment, with a knack for storytelling
• Strong understanding and experience of working in an agile (scrum) environment in a cross-functional team including but not limited to user researchers, UX/UI designers, business analysts, product owners, delivery managers and developers
• Presales experience would be advantageous; including bidding, RFPs, demos & presentations