Service Designer

Dexian Europe; United Kingdom; Remote; GBP 50,000 - 80,000; Full time

Job summary

Join a leading client as a Senior Service Designer contractor in the UK, focusing on government projects. This role involves designing end-to-end service journeys, with responsibilities including interaction design and complex service management. Active SC clearance is a requirement, reflecting the specialized nature of this position. The position offers a full-time contract for up to 2 years with potential extensions and the flexibility of remote work.

Qualifications

• Ability to clearly document and communicate design decisions.
• Proficiency in designing interactive and technological solutions.
• Ability to integrate visual design and interface design.

Responsibilities

• Creation of transactions and content across digital and offline channels.
• Developing design concepts with service managers and directors.
• Embedding good practices within teams.

Skills

Documentation and communication

Designing interactive solutions

Visual and graphic design

Data analysis and synthesis

Job description

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We seek a senior Service Designer contractor to join our global client in the UK for government projects - designing end-to-end service journeys.

• Contract role (Inside IR35) via Dexian UK - Duration: up to 2 years with potential for further extension
• Remote role - with occasional business travels
• Full-time assignment
• Possession of an Active SC clearance is required

Responsibilities:

• Your work will involve the creation of, or change to, transactions, products and content across both digital and offline channels provided by different parts of government.
• Work with service managers and programme directors to develop design concepts.
• Have responsibility across complex services.
• Help set direction and embed good practice within teams.
• Make important decisions based on research and understand how this research impacts others.

Requirements:

• Ability to clearly document and communicate design decisions, related risks and any unresolved issues.
• Proficiency in designing interactive and technological solutions.
• Ability to design solutions integrating visual design, graphic representation and interface design.
• Proficiency in analysing, synthesising, and clearly explaining complex evidence relevant to users or a service, for example, large data sets.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology, Design, and Analyst

• Industries

  IT Services and IT Consulting

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