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Service Designer

iO Associates

London

Remote

GBP 100,000 - 125,000

Part time

Today
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Job summary

A leading digital agency seeks a Service Designer for a 3-month contract in London. You will play a crucial role in designing user experiences for public sector projects, ensuring that services meet the needs of millions. GDS experience is essential, and a collaborative approach with stakeholders is key.

Qualifications

  • Experience in designing complex services that meet user needs.
  • Using data to inform design decisions.
  • Planning workshops with senior stakeholders.

Responsibilities

  • Shape user experiences for public sector clients.
  • Ensure content meets user needs.
  • Facilitate workshops with stakeholders.

Skills

GDS Experience
User Research
Stakeholder Engagement
Workshop Facilitation

Job description

Service Designer

Remote

3-month contract - starting 1st April

Outside IR35

£250 - £300pd

iO are working with an established and rapidly growing Digital agency in their search for a Service Designer

They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the pubic sector

This position is working with one of their public sector clients on a new project that is currently in the discovery phase. As the Service Designer you'll play a vital role in shaping user experiences that impact millions of people and help make sure content and services meet user needs

We are looking for a Designer with experience in:

  • GDS Experience is a must
  • Designing large or complex services that meet user needs and organisational outcomes, across all channels
  • Using user research and data to understand user needs, identify and understand problems, inform design decisions and influence stakeholders
  • Planning and facilitating workshops with senior stakeholders across organisational boundaries, end users and/or internal users

Interested in hearing more? Please get in touch with Rebecca Long on 0117 332 8100 / r.long @ ioassociates.co.uk

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