Service Delivery Supervisor

SUEZ; Poole; Presencial; GBP 28 000 - 36 000; Tempo integral

Resumo da oferta

SUEZ is seeking a Service Delivery Supervisor in Poole to lead regional transport operations, supervise drivers, and ensure daily tasks are completed efficiently. The role emphasizes safety checks, vehicle maintenance, and continuous improvement.

Ideal candidates will have CPC, strong communication, and a full driving licence, with a proven ability to manage teams and handle inquiries in a dynamic environment.

Qualificações

• National CPC and ability to use Word and Excel.
• Excellent communication skills (in person and on paper).
• Friendly, approachable manner; and great teamwork skills.
• Full driving licence is essential.

Responsabilidades

• Be the immediate line manager for drivers, allocating work and delivering instructions.
• Monitor progress and ensure end-of-day completion and accuracy of records.
• Handle grievances or disciplinary matters as required.
• Ensure vehicles are maintained and driver checks are carried out properly; pursue improvements and profitability.
• Manage people, keep accurate records, and deal with queries and problems.

Conhecimentos

People management

Numerical skills

Communication skills

Formação académica

National CPC

Ferramentas

Microsoft Word

Microsoft Excel

Descrição da oferta de emprego

What will I be doing?

As a Service Delivery Supervisor, you’ll take charge of our regional transport function and ensure it runs like clockwork.

• You’ll be the immediate line manager for our drivers, allocating work; delivering instructions; monitoring their progress; and checking that everything’s been completed at the end of the day.
• You’ll also handle any grievance or disciplinary matters.
• Excellence will be as important to you as it is to us, so you’ll be exacting when it comes to ensuring that vehicles are maintained and that driver checks are carried out properly. In fact, you’ll strive for constant general improvement and increased profitability.
• As an experienced supervisor, you’ll be used to managing people, keeping accurate records and dealing with queries and problems.
• Some knowledge of the Waste or Transport industry is also needed, along with good numerical skills.

What are the requirements/qualifications?

• Ideally, you’ll have a National CPC and the ability to use Word and Excel.
• Excellent communication (in person and on paper) skills
• A friendly, approachable manner; and great teamwork skills.
• Please note that a full driving licence is essential.
• Internal job title - Service Delivery Supervisor

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.

If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact. Together, we can build a sustainable future.