Service Delivery Manager - IT consultant company

Hamilton Barnes Associates Limited; England; On-site; GBP 40,000; Full time

Job summary

A leading IT consultant company providing solutions to the public sector seeks a Service Delivery Manager. You will manage service delivery, client relationships, and resources while ensuring financial oversight. This permanent role in the UK offers a competitive salary and benefits package, including health and dental cover.

Benefits

Health

Dental

Bonus - £5k per year

Qualifications

• 3-5 years Management Experience required.
• Strong background in IT service management.
• Experience managing suppliers in an MSP context.

Responsibilities

• Manage customer relationships and service delivery effectively.
• Ensure financial and process management across services.
• Travel to client sites as part of service management.

Skills

ITIL

Service Management Experience

MSP Experience

Supplier Management

Education experience

Good knowledge of IT

Management Experience

Job description

Our client delivers well adverse MSP who deliver into the Public sector, they provide various different types of IT solutions. They arean IT consultant company that offers expert technology, IT and telephony consultation services. They have 150+ experienced team members and 9 locations in the UK and Ireland.They are now on the lookout for a Service Delivery Manager to come on board permanently.

Responsibilities:

• Customer Site Travel
• Service Management
• Client Relationship
• Resource Management
• Financial Management
• Process Management

Skills/Must have:

• ITIL
• Service Management Experience
• MSP Experience
• Supplier Management
• Education experience
• Good knowledge of IT
• 3-5 years Management Experience

Benefits:

• Health
• Dental
• Bonus - £5k per year

Salary:

• £40k per annum