Service Delivery Engineer - Alt-Net

Hamilton Barnes; Carlisle; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading Alt Net in the UK seeks a Service Delivery Engineer for fibre installation and maintenance. The role involves customer installations, fault finding, and compliance with Openreach’s PIA policies. Join a mentorship-focused team dedicated to developing leadership skills and ensuring safety across sites.

Qualifications

• Minimum 1 year of experience in fibre installation roles.
• Experience with overhead and underground cabling.
• Previous experience with fault finding using OTDR.

Responsibilities

• Install and service overhead and underground fibre networks.
• Conduct fault finding using OTDR back to the exchanges.
• Perform daily customer residential installations.

Skills

Fibre installation

Fault finding with OTDR

Health and safety compliance

Tools

Openreach PIA network

Job description

Role

Do you want the opportunity to work for a fast-growing Alt Net? Well, this is your chance!

One of the largest growing Alt Nets in the UK is looking for Service Delivery Engineers to join their expanding team.

Your focus will be to install and service their overhead and underground network using Openreach’s PIA network specifications. You will be involved in network maintenance, including the installation of CBTs, and work to resolve customer and network outages, acting as a supply network.

Join a growing and mentoring team that offers opportunities to develop leadership skills and train staff for career progression.

If this role sounds like the next step in your career, please apply here!

• Perform daily customer residential installations, assisting with overhead and underground cabling and CBT installations.
• Follow correct procedures for fibre splicing and testing at various points during installation.
• Install fibre cables and CBTs in accordance with Openreach’s PIA policies.
• Conduct fault finding using OTDR back to the exchanges.
• Complete minor civils works, including blockage clearances, when needed.
• Maintain health and safety standards across sites.
• Minimum 1 year of experience in fibre installation roles.
• Experience with both overhead and underground cabling and installations.
• Previous experience with fault finding using OTDR.
• Experience working on the Openreach or PIA network.
• BT Accreditations such as SA001/SA002/S7/S8 are desirable.
• Salary up to £34,000 per annum.
• Annual bonus potential of up to 30% of salary.