Service Delivery Engineer

JR United Kingdom; Guildford; On-site; GBP 45,000 - 65,000; Full time

Job summary

An established industry player is seeking a Service Delivery Engineer to join their Satellite Service Delivery team in Guildford. In this exciting role, you will ensure the seamless operation of innovative satellite missions, providing technical leadership and systems engineering expertise. Your contributions will support a range of applications from Earth Observation to interplanetary exploration, making a significant impact in the field of space exploration. If you are passionate about technology and eager to tackle complex challenges, this opportunity is perfect for you.

Qualifications

• 2+ years of experience in Spacecraft Operations or Systems Engineering.
• Strong understanding of space and ground segment subsystems.

Responsibilities

• Lead technical investigations into anomalies and service outages.
• Monitor spacecraft and ground segment health, addressing potential issues.

Skills

Spacecraft Operations

Systems Engineering

Problem-Solving

Communication Skills

Documentation

Education

Degree in Engineering

Degree in Physics

Degree in Mathematics

Tools

STK

Python

Job description

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Service Delivery Engineer | Guildford | Onsite | Competitive salary + strong package

Are you an Operations or Systems Engineer with a Space background? Do you want to support on the cutting-edge development of Space and Satellite exploration?

Then this might be the role for you!

Your Mission

We’re looking for a Service Delivery Engineer to join our clients Satellite Service Delivery team, where you’ll play a key role in ensuring the seamless operation of cutting-edge satellite missions. From Launch to End of Life, you’ll provide technical leadership, systems engineering expertise, and problem-solving skills to keep our missions running smoothly.

This is your chance to work on exciting space missions, ranging from Low Earth Orbit (LEO) to interplanetary exploration, supporting a variety of applications including Earth Observation, Communications, Navigation, and Science/Technology Demonstration.

What You’ll Do:

• Lead technical investigations into anomalies and service outages for in-flight missions.
• Monitor spacecraft and ground segment health, identifying and addressing potential issues.
• Work with Spacecraft Operations Engineers and Project Managers to ensure smooth transitions from LEOP and Commissioning into operational service.
• Support service improvements and technical studies to enhance mission capabilities.
• Manage and coordinate routine and non-routine orbital maneuvers.
• Provide expert analysis, root cause investigations, and resolutions for system issues.
• Mentor junior colleagues and contribute to knowledge-sharing within the team.
• Participate in on-call support as part of a rotating schedule.

What We’re Looking For:

• 2+ years of experience in Spacecraft Operations or Systems Engineering.
• Strong understanding of space and ground segment subsystems.
• Degree in Engineering, Physics, or Mathematics (or equivalent experience).
• Hands-on experience with orbit analysis, constellation configurations, RF link analysis, and system budgets.
• Familiarity with STK, Python, and other analysis tools.
• Ability to work autonomously, think critically, and solve complex technical challenges.
• Excellent communication, documentation, and problem-solving skills.
• Willingness to support on-call work and occasional out-of-hours activities.