Service Delivery Coordinator - Thru Tubing Intervention

Baker Hughes; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading energy services company seeks a Service Delivery Coordinator in Aberdeen City. In this role, you will coordinate activities, manage client relationships, and ensure contract adherence for optimal revenue generation. Candidates should have a Bachelor’s degree in engineering or related experience, proven ability in Thru-Tubing Fishing, and strong problem-solving skills.

Benefits

Comprehensive private medical care options

Life insurance and disability programs

Flexible working hours

Qualifications

• Proven experience in Thru-Tubing Fishing and Inflatable bridge plugs/packers.
• Experience in supervision, coordination of Through Tubing Intervention (Fishing/Milling) Operations.
• Methodical approach to solving complex customer issues.

Responsibilities

• Coordinate and monitor all thru-tubing intervention activities.
• Manage client relationships for job preparation and execution.
• Schedule and dispatch resources for job requirements.

Skills

Problem-solving

Communication

Teamwork

Education

Bachelor Degree in engineering or similar

Job description

Are you passionate about building relationships and ensuring customer success?

Do you like working in collaborative teams and solving technical problems?

Join our world class Oilfield Services Team

We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value.

Partner with the best

As a Service Delivery Coordinator, you will ensure that Baker Hughes maximizes its short and long term revenue, profit and cash collection opportunity by ensuring flawless execution, on time delivery, contract adherence and cash collection for the assigned jobs.

As a Service Delivery Coordinator, you will be responsible for:

• Coordinating and monitoring all thru-tubing intervention related activities within the Caspian from Dubai as outlined in MTJC across organizational boundaries .
• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars, ensuring the assigned contracts/quotes are fully understood and capitalized upon.
• Scheduling and dispatching of resources in line with job requirements.
• Being point of contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
• Managing assigned client’s process for MOC / escalations to ensure the proper process is followed.
• Escalating issues that can impact service delivery, ensuring invoicing is in line with contract/quote.

Fuel your passion

To be successful in this role you will:

• Have a Bachelor Degree in engineering or similar or significant relevant hands-on experience
• Have proven experience in Thru-Tubing Fishing and Inflatable bridge plugs/packers
• Have proven experience in supervision, coordination of Through Tubing Intervention (Fishing/Milling) Operations
• Be an experienced problem solver, with a methodical approach to solving complex customer issues
• Demonstrate excellent communication skills and the ability to work well in a team while being based in a customer office.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits