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Service Customer Controller - HQ

Stacatruc Limited

Thatcham

On-site

GBP 20,000 - 28,000

Full time

3 days ago

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Job summary

A leading company in materials handling is looking for an energetic Service Customer Controller to join their HQ in Thatcham. This full-time role requires attention to detail and offers great benefits, including on-site parking and potential bonuses. The ideal candidate will have a background in customer service or administration and a proactive attitude to help exceed client expectations.

Benefits

23 days annual leave plus bank holidays

Cycle to work scheme

Life Assurance

Potential end of year bonus

Pension scheme

Well-being sessions each week

Costco Card

Qualifications

Candidates experienced in Hire Control, Administrator, or Project Administration preferred.
Must be able to work in a fast-paced department.
Competency in Microsoft and data systems required.

Responsibilities

Handle incoming and outgoing calls and data entry.
Collaborate with the customer service team.
Plan and organize work in a busy department.

Skills

Attention to detail

Energy

Initiative

Customer service

Data entry

Education

Relevant customer service experience

Experience in administration

Join to apply for the Service Customer Controller - HQ role at Stacatruc Limited

6 days ago Be among the first 25 applicants

Join to apply for the Service Customer Controller - HQ role at Stacatruc Limited

Do you have lots of patience? Great!

Then we need you!

️ Free on-site parking

️ This is a full time position

️ 23 Days annual leave plus bank holidays

️Cycle to work scheme

️ Life Assurance

️ Potential end of year bonus

️ Long-term service recognition

️ Pension scheme, inc Ethical Fund to build retirement pot!

️ Optional well-being sessions each week

️ Costco Card

Do you have a keen eye for detail? Do you have lots of energy and are motivated?

We are recruiting for a "Customer Service Controller" to join our exciting team based at our HQ in Thatcham. We would love your help in delivering care & support within our Service Department Team so that we can exceed customer expectations.

Here's what you’ll do:

️ To work alongside the Customer service team

️ In & outgoing telephone calls

️ Data entry

️ Busy and fast-paced department

️ Competency with use of Microsoft & data systems

️ Able to plan and organise work

️ 8am - 5pm (with 1 hour lunch)

️ Full-Time position

️ Immediate start

️ All training will be provided.

Qualifications and Skills of the Service Controller:

Candidates with experience as a Hire Controller, Administrator, Sales Administrator or Project Administrator from within a Material Handling /plant / equipment hire, M&E Engineering contracting, or transport /logistics background would be preferred, however, candidates with the relevant administrator / customer service experience from any background will be considered.

Our mission is straight forward; we want to independently support businesses

in optimising the movement of materials and products! Where our people

deliver exceptional service and sustainable solutions for our customers.

To create a better working environment for our customers and their

employees.

Sounds Like You?

As Stacatruc continues to grow, we are a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. Please be aware that some roles within Stacatruc may require a DBS, Credit or Security Clearance

Check. That includes our staff, customers, suppliers, and our local community. We're committed to the well-being of all our staff and to the sustainability of our environment. We are looking for the right person that takes their own initiative in this very important position to join us in our progression forward. Even if your skillset or experience doesn’t 100% align with a specific role, we still encourage you to apply. If you are looking for a new challenge, have the drive to really build something to be proud of and grow this

could be just the job for you...Fit this criteria? We would love to hear from you, please submit your application.

Note: Genuine vacancies are advertised directly on the Stacatruc jobsite https://stacatruc.teamtailor.com/

Stacatruc use only carefully selected preferred partners to advertise

those current vacancies via associated job boards attached to our ATS.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Finance and Sales
Industries
Warehousing and Storage

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