Service Coordinator Waiver Programs

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Service Coordinator to enhance the well-being of individuals and their families. This role involves collaborating with healthcare providers and community services to ensure coordinated care. The ideal candidate will have a strong background in health and human services, excellent communication skills, and the ability to manage care needs effectively. Join a team that values collaboration and support, and make a meaningful impact in the lives of those you serve.

Qualifications

• 3 years of experience in Care Management required.
• Knowledge of community resources and Medicaid services essential.

Responsibilities

• Coordinate care needs with participants and providers.
• Facilitate team meetings and communication.

Skills

Communication Skills

Organizational Skills

Collaborative Skills

Computer Proficiency

Education

Bachelor’s degree in Health and Human Services

Master’s degree in relevant field

Tools

Windows OS

Document Management Systems

Job description

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Client:

Episcopal SeniorLife Communities

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

21c9a0d068f6

Job Views:

11

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

We are seeking a Service Coordinator to work cooperatively with individuals and their families to identify goals and locate support services that enhance well-being. The role involves collaborating with healthcare providers, insurance, natural supports, and community services to ensure coordinated care.

Responsibilities include:

1. Supporting and coordinating care needs with participants, supports, and providers.
2. Facilitating team meetings and communication among all parties.
3. Documenting encounters and follow-up activities.
4. Maintaining participant eligibility for the waiver program.
5. Facilitating referrals to social and medical services.
6. Completing required documentation within regulatory timelines.
7. Ensuring participants maintain active Medicaid and benefits management.

Minimum Qualifications:

• Bachelor’s degree in a Health and Human Service field.
• Three years’ experience in Care Management with a Bachelor’s, or one year with a Master’s degree.
• Experience with mental health, substance abuse, and physical health co-occurring issues.
• Knowledge of community resources and Medicaid services.
• Valid New York State Driver's License.
• Strong communication, organizational, and collaborative skills.
• Computer proficiency, including Windows OS and document management.

Physical and Working Conditions:

Includes occasional walking, standing, lifting up to 30 pounds, and indoor office environment with temperature fluctuations.

Supervisory and Safety Responsibilities:

Performs within established guidelines, assists in training, and adheres to safety policies, including emergency procedures and confidentiality.

Disclaimer: Duties are illustrative and not exhaustive. Job description may change as per organizational needs.