Service Coordinator / Planner (Engineering)

Rise Technical; Norwich; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A leading global manufacturer located in Norwich is seeking a Service Coordinator / Planner to join their service team. This role offers a competitive salary of £30,000 - £35,000, hybrid working, and extensive training opportunities to enhance your career. The ideal candidate will have experience in service coordination and strong communication skills. Join a market leader during an exciting growth phase and enjoy a good work-life balance.

Benefits

Full Industry Training

Career Progression

Benefits

Qualifications

• Experience in Service Coordination, Planning, Administration, or similar.

Responsibilities

• Liaising with customers to discuss and resolve issues.
• Working closely with a team of experts in the service team.

Skills

Experience in Service Coordination

Good communication skills

Job description

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Job Reference:

18d52675e90d

Job Views:

6

Posted:

12.08.2025

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Job Description:

Service Coordinator / Planner (Engineering)

£30,000 - £35,000 + Hybrid + Full Industry Training + Career Progression + Highly Autonomous + Benefits

Hybrid / Office Based ideally based Norwich, Wymondham, Beccles, Dereham, Attleborough, Wroxham and surrounding areas.

Are you a Service Coordinator, Scheduler, Planner or similar and looking for an opportunity to join a market-leading business, offering great training opportunities to enhance your skills and develop your career within a growing team while working in a highly autonomous role?

This role offers the chance to join a well-established market leader with an extensive reputation, during an exciting growth phase. You will be able to showcase your skills in a highly autonomous position within their service team, enjoying a good work-life balance with flexible working arrangements.

The company is a global manufacturer of electrical heating and cooling systems, with over five decades of experience. Due to ongoing expansion and investment, they are looking to add skilled service coordinators to their team.

In this position, you will be responsible for liaising with customers to discuss and resolve issues and requests across the service team, working closely with a team of experts.

This opportunity is ideal for someone with a background in Service Coordination, Planning, Administration, or similar, seeking a highly autonomous role within a leading global business.

Role Details:
* Monday - Friday, 37 hours per week
* Hybrid work model, with 3 days in the office when required
* Liaising with customers and clients to resolve service issues, requests, and orders over the phone

Candidate Profile:
* Experience in Service Coordination, Planning, Administration, or similar
* Good communication skills