Service Coordinator | Mid Cheshire Hospitals NHS Foundation Trust

Mid Cheshire Hospitals; Crewe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare provider in Cheshire is seeking a full-time Dermatology Service Coordinator to manage clinic operations and support the clinical team. The ideal candidate will have excellent organisational and communication skills, alongside a strong attention to detail. This role requires the ability to handle multiple responsibilities, ensuring efficient and compliant clinic bookings. The position is based at Leighton Hospital, and offers an exciting opportunity for those looking to contribute to the team's success.

Qualifications

• Must be able to work 37.5 hours per week from Monday to Friday.
• Ability to manage clinic bookings and appointments efficiently.
• Capable of supporting management with capacity and demand planning.

Responsibilities

• Manage minor op clinics and waiting lists.
• Support managerial team and secretaries with clinic queries.
• Answer email/phone enquiries in a timely manner.

Skills

Excellent accuracy

Organisational skills

Communication skills

Interpersonal skills

Ability to work under pressure

Attention to detail

Job description

Overview

Dermatology Service Coordinator.

We welcome applications from all candidates who hold the relevant skills, qualifications and experience.

Please note, this role falls outside of the required salary threshold set by UKVI and so we would not be able to provide Skilled Worker visa sponsorship for this role.

An exciting opportunity has arisen within the Dermatology Department for a full-time Service Coordinator to join our team. The post will be based at Leighton Hospital.

Responsibilities

• You will be part of a well-established team in a very busy department, your role is to review and manage minor op clinics and waiting lists, clinic utilisation, capacity and demand support, booking and cancelling clinics. You will also be expected to support the managerial team and secretaries with clinic related queries. You will work alongside another Service coordinator and as part of a wider administrative and clinical team.
• Reviewing and supporting clinic slot utilisation.
• Review minor op lists and appoint patients within correct timescales.
• Managing clinic templates.
• Managing consultant/nurse annual leave and updating/cancelling clinics where necessary.
• Setting and booking specialist clinics.
• Answering email/phone enquiries in a timely manner.
• Creating adhoc clinic sessions.
• liaising with the secretarial team and clinical team.
• Cover for service coordinator in times of leave.
• Supporting management with capacity and demand planning.
• Reducing clinics due to operational meetings.

Requirements/Qualifications

• Excellent accuracy, organisational and communication skills.
• Excellent interpersonal skills.
• Be a team player.
• Able to work under pressure and meet demanding deadlines.
• A high level of concentration is required and attention to detail.
• Meticulous accuracy is essential in order to maintain service levels.
• The hours of work are 37.5 per week to be worked over Monday to Friday

About Mid Cheshire Hospitals NHS Foundation Trust

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its Be Safe Be EquiPPEd campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

The post holder will provide a comprehensive, quality and confidential administration service to the Divisions and their team in support of the wider managerial team.

A key requirement of the post is to proactively manage clinic bookings and appointments, including making recommendations and implementing any authorised changes to clinic templates to ensure best use of capacity and compliance with national targets.

The Service Coordinator will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Assistant Service Manager/ Service Manager to ensure that an efficient service is provided. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.

The advert closes on Wednesday 24 Sep 2025.