Service Coordinator

Travail Employment Group; Newark on Trent; On-site; GBP 30,000; Full time

Job summary

A leading company is seeking a Service Coordinator for their Tuxford area office. The role involves planning and scheduling the work of Field Service Engineers while providing essential support and communication with customers. This permanent, full-time position offers a competitive salary and benefits including Bupa Healthcare, generous holiday allowance, and a company pension. Ideal candidates will have prior experience in an engineering setting, strong IT proficiency, and excellent organizational skills.

Benefits

Bupa Healthcare

33 days holiday (including statutory)

Free Parking

Company Pension

Qualifications

• Experience in coordinating and scheduling within an engineering office.
• Intermediate IT skills including Word, Excel, and ERP systems.
• Owner/driver due to semi-rural location.

Responsibilities

• Coordinate the work and scheduling of the Service Engineers.
• Contact customers to book work and plan for engineers.
• Generate quotes for service repairs and input orders.

Skills

Customer service

Communication skills

Organizational skills

Tools

ERP systems

Word

Excel

Job description

Service Coordinator

Tuxford area

Permanent

Full Time

c£30K

Our global client is looking for an office-based Service Coordinator responsible for planning and scheduling the Field Service Engineers' work and providing service support.

Duties include for the role of Service Coordinator:

• Coordinate the work, assignments, and scheduling of the Service Engineers

• Contact customers to book work and plan for engineers.

• Generate quotes for service repairs/maintenance agreements.

• Inputting orders, ordering parts, and scheduling field service work.

• Chasing spare parts orders, approving supplier invoices, booking goods in, and assisting with stores inventory control when required.

In order to be considered for this role the Service Coordinator must have:

• Experience in coordinating and scheduling or Customer service within an engineering office.

• Intermediate IT skills including word, Excel, and ERP systems

• Strong written and verbal communication skills are essential.

• Owner/driver due to semi-rural location.

Benefits - Bupa Healthcare, 33 days holiday (inc stats) - Free Parking - Company Pension

To apply for the role of Service Coordinator please send your CV to us.

Travail Employment Group is acting as an Employment Business in relation to this vacancy