Service Coordinator

Pertemps Bond; Metropolitan Borough of Solihull; On-site; GBP 27,000; Full time

Job summary

A growing business in the compliance sector is seeking a Service Coordinator to facilitate communication between clients and service teams. In this full-time role, you will manage service requests, coordinate schedules, and help improve workflow efficiency. Ideal candidates will possess strong organisational skills and previous experience in administrative or support roles.

Benefits

Company pension scheme

On-site parking or transport support

Qualifications

• Strong organisational skills and the ability to multitask.
• Professional and courteous communication skills.
• Previous experience in a service coordination or administrative role is desirable.

Responsibilities

• Manage incoming service requests and coordinate schedules for field teams.
• Keep accurate records of client communications and service activities.
• Assist with invoicing and basic financial admin.

Skills

Organisational skills

Communication skills

Data entry

Tools

Standard office software

Job description

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Our client is a growing business operating in the compliance sector. They focus on helping organisations across the country maintain safe, compliant working environments through reliable support services and system management.
Summary
They are looking for a proactive and organised Service Coordinator to join their team. This role is essential in ensuring smooth communication between clients and service teams, scheduling appointments, and supporting internal operations.
Key Responsibilities

• Manage incoming service requests and coordinate schedules for field teams
• Keep accurate records of client communications and service activities
• Handle a variety of administrative tasks including documentation and data entry
• Communicate professionally with clients, suppliers, and colleagues via phone and email
• Assist with invoicing and basic financial admin
• Support general office functions to help improve workflow and efficiency

Requirements

• Strong organisational skills and the ability to multitask
• Comfortable with data entry and maintaining accurate records
• Professional and courteous communication skills
• Familiarity with standard office software and tools
• Previous experience in a service coordination, administrative, or support role is desirable

If you're passionate about providing high-quality support and contributing to workplace safety and efficiency, we’d love to hear from you.
Job Type: Full-time – Monday – Friday
Salary: £26,500 per year

• Company pension scheme
• On-site parking or transport support