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Service & Compliance Administrator
TN United Kingdom
Manchester
On-site
GBP 60,000 - 80,000
Full time
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Job summary
An established industry player is looking for a Service & Compliance Administrator to join their team in Manchester. This role involves providing administrative support to the Plant & Transport team, ensuring smooth communication among team members, and managing scheduling and reporting tasks. The ideal candidate will possess strong attention to detail, exceptional organizational skills, and a background in office or workshop environments. Join a diverse and inclusive workplace where your contributions will help enhance operational efficiency and customer satisfaction. If you thrive in a collaborative setting and are eager to make a difference, this opportunity is perfect for you.
Qualifications
- Experience in an office/workshop environment is essential.
- Strong attention to detail and excellent communication skills are required.
Responsibilities
- Assist in scheduling maintenance visits and generating reports.
- Input data into CRM systems and manage communication with dealers.
Skills
Tools
Job description
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OCU
Manchester, United Kingdom
Other
Yes
5344d2a2930e
4
18.04.2025
02.06.2025
OCU are seeking an experienced Service & Compliance Administrator to join the Team in Levenshulme. You will provide administration support to the Plant & Transport team, and facilitate communication amongst team members.
Responsibilities
- Assist in scheduling maintenance visits using Excel and resource planning tools
- Generate weekly and monthly customer reports
- Producing order numbers for parts
- Input data into CRM systems and create quotations/advice notes
- Issuing jobs to fitters/engineers
- Collating paperwork from service team and ensuring stored in correct files
- Highlight an area of improvement for a smoother process
- Assist with in depot stock of spare parts and other consumables (e.g. oils & lubricants)
- Communicating with dealers for bookings, invoice queries & purchase orders
- Weekly/Monthly meetings with service and compliance team.
Skills & Experience
- Experience in an office/workshop environment
- Strong attention to detail and ability to work independently
- Excellent time management and organisational skills
- Exceptional communication and customer service abilities
- Experience with parts and service department
- Knowledge of plant & HGV parts advantageous
- Knowledge of engineers processes advantageous.
We celebrate difference and appreciate diverse backgrounds. We encourage everyone who joins us to be themselves at work and create inclusive teams in our workplace.
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