Service/Commissioning Engineer

E.ON Energy Solutions Ltd; Camberley; On-site; GBP 42,000 - 55,000; Full time

Job summary

E.ON Energy Solutions Ltd is seeking an engineer to perform planned preventative maintenance, commissioning of small works, and reactive call-outs on various BMS systems. You will work well in a team and independently, potentially supervising junior engineers and sharing knowledge within the service/small works commissioning team.

You will be responsible for completing site reports, backups, and maintaining client relations, while ensuring safety and efficiency on all sites visited under a

Qualifications

• Demonstrated ability to work in a team and independently.
• Strong communication and organisational skills.
• Good time management and attention to detail.
• Customer service mindset with professional phone and written communication.

Responsibilities

• Check emails daily for instructions.
• Back up software and strategy files for sites under service agreements.
• Update the server regularly with backups.
• Take electrical LAN maps of site architecture where applicable.
• Design and implement PPM planners for sites under service agreements.
• Care and maintain control equipment as per policy.
• Attend callouts and breakdowns as required per SLA.
• Provide daily updates to line manager.
• Complete site reports detailing work and recommendations.
• Build and maintain strong client relations.
• Carry out site surveys and produce detailed reports with recommendations.

Skills

Teamwork

Communication

Time management

Attention to detail

Customer service

Tools

Excel

Word

Outlook

Service Management database

Financial systems

Job description

In this role, you will be responsible for carrying out planned preventative maintenance, commissioning of small works, and reactive call-outs on various BMS systems. You will be expected to work well as part of a team but also work efficiently on your own as required. You may be responsible for supervising junior engineers, ensuring they work effectively and safely whilst on site. You will be part of the service/small works commissioning team therefore the sharing of technical knowledge with other engineers is encouraged whilst obtaining support from the team when necessary.

Main Duties & Responsibilities:

• Check emails daily for instructions
• Responsible for making backups of software and strategy files as required for all sites visited under a service agreement
• Update the server on a regular basis with backup
• Responsible for taking electrical LAN maps of site architecture (if applicable) for all sites visited under a service
• Responsible for designing and implementing PPM
  planners for all sites visited under a service agreement
• Responsible for the care and maintenance of all control equipment as per company policy, for all sites visited under a service agreement
• Responsible for attending callouts and breakdowns as and when required, according to company SLA's
• Provide daily updates to lthe ine manager
• Complete site reports for each visit performed, detailing work carried out and recommendations
• Responsible for building and maintaining strong client relations
• Carry out conditional site surveys as required and produce fully detailed reports complete with recommendations

• Ability to work well as part of a team but also work efficiently on your own
• Commercial Awareness/Technical Knowledge
• Superb communication & organisational skills
• Good attention to detail
• Exceptionable time management
• Self-motivated, responsible, and accountable
• Customer Service Skills - ability to communicate effectively both verbally and in writing
• Use of Excel, Word & Outlook, and in-house Service Management database & Financial systems