Service Colleague - Luton

Asda Stores Ltd.; Luton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK supermarket chain is seeking a Service Colleague to join their team in Luton. The role involves working across various departments, serving customers at checkouts, and maintaining efficient store operations. Flexible working hours, including late and weekend shifts, are required. The ideal candidate should be friendly and customer-focused, willing to learn new skills. Excellent benefits are provided, including discounts and wellbeing services.

Benefits

15% colleague discount

Wellbeing support including virtual GP

Company pension

Parental leave policies

Qualifications

• Willingness to work flexible shifts, including late and weekend hours.
• Ability to engage positively with customers.
• Enthusiastic approach to learning new skills across different departments.

Responsibilities

• Work across various departments to ensure store efficiency.
• Serve customers at checkouts and assist with home deliveries.
• Maximise sales by collaborating with the team.

Skills

Friendly attitude

Customer service skills

Flexibility

Job description

Overview

Service Colleague. Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're looking for flexible working to fit around your lifestyle, then look no further! We'll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.

As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and 'extra special' products. We work as a team to maximise sales and deliver a great online shopping experience.

Responsibilities

• Work across a variety of departments to ensure the efficient running of our stores.
• Serve customers at checkouts, perfecting pizzas, picking for home deliveries, and replenishing products on the shelves.
• Provide a great shopping experience, helping customers find what they need and engaging with friendly conversations.
• Collaborate with the team to maximise sales and deliver a great online shopping experience.

Qualifications and Requirements

• Flexible with shifts, including late and weekend work as a requirement of the role.
• Naturally friendly with an enthusiastic approach to learning new skills across different departments.
• Customer-focused with the ability to help customers find what they need and engage positively.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
• Colleague recognition programme
• Special offers and discounts across a range of services and activities