Service Colleague (Food Services)

ASDA; Pontypool; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Pontypool is seeking a part-time Service Colleague in its food services team. Responsibilities include serving food, maintaining cleanliness, and ensuring a positive customer experience in a fast-paced environment. Ideal candidates are customer-focused, reliable, and possess good communication skills. Benefits include discounts, flexible pay access, and wellbeing support.

Benefits

15% colleague discount

Discounted rates on services

Wagestream access

Company pension

24/7 virtual GP

Access to free counselling

Qualifications

• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Responsibilities

• Serve delicious food and keep the environment clean and welcoming.
• Prepare food, work the tills, and help with deliveries.
• Play a vital role in the smooth running of branded outlets.

Skills

Customer-focused

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title

Service Colleague (Food Services)

Location

FS - 1476 Folly Tower Greggs

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

8

Pay Rate

£12.45

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

24 August 2025

At Asda, we want you to find your everything. As a Service Colleague in our food services team, you’ll be at the heart of the customer experience—serving delicious food, keeping the environment clean and welcoming, and making sure every customer leaves happy. Whether you’re preparing food, working the tills, or helping with deliveries, you’ll play a vital role in the smooth running of our branded outlets like Greggs, Subway, and Burger King.
You’ll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:
• Customer-focused: You enjoy helping people and making their experience a positive one.
• Team player: You work well with others and support your colleagues.
• Reliable: You show up ready to work and take pride in what you do.
• Positive attitude: You bring energy and enthusiasm to every shift.
• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:
• A friendly and helpful approach to customer service.
• Willingness to work in a fast-paced food service environment.
• Good communication skills and a team mindset.
• Flexibility to work a range of shifts, including weekends and evenings.

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.