Service Colleague (Express)

Asda Stores Ltd; North Hinksey; On-site; GBP 24,000 - 25,000; Full time

Benefits offered by this job

Colleague discount

Pension

Wellbeing support

Inclusion networks

Parental leave

Job summary

Asda Stores Ltd is hiring a Service Colleague (Express) in Botley to serve customers, stock shelves, and support online and in-store shopping experiences. The role is full-time, permanent, with 36 hours per week and afternoon shifts, requiring flexibility for late and weekend work.

You will work across multiple departments to keep the store running smoothly, contributing to excellent customer service and a welcoming environment.

Responsibilities

• Serve customers at checkouts and assist across departments.
• Stock shelves and support online order picking and in-store fulfilment.
• Adapt to 36-hour week with afternoons shifts and flexible scheduling.

Job description

Job Title: Service Colleague (Express) Location: EXP - 5614 BOTLEY Employment Type: Full time Contract Type: Permanent Shift Pattern: Work Shift: Afternoons Hours per Week: 36 Pay Rate: £13.10 Category: Retail Hourly Colleagues, Sales Staff Closing Date: 26 October 2026

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations - offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we'll have you covered! We'll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed. As a Service Colleague, you'll work across multiple departments to help keep our stores running smoothly. Every day could be different - whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and 'extra special' products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You're naturally friendly, enthusiastic, and ready to get stuck in. You'll enjoy learning new skills across different departments and love helping customers find what they need - maybe even having a friendly chat along the way. We do reserve the right to close this vacancy before the advertised closing date.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Company Culture

Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.