Service Colleague (Express)

Asda Stores; Ferndown; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Colleague discount: 15% off shopping

Discounted Asda services

Flexible pay stream

Company pension

Wellbeing and support services

Inclusion networks

Parental leave policies

Colleague recognition program

Special offers on services

Job summary

Asda Stores in Ferndown is seeking a Part-time Service Colleague (Express) to support multiple store departments. You will greet customers, operate checkouts, assist in fresh food prep, and help with home delivery orders.

The role requires a friendly, proactive team player who can adapt to different tasks across the store. Working 20 hours per week with a daytime shift pattern, you may be asked to cover weekends and evenings as needed.

Qualifications

• Friendly and enthusiastic approach to customers.
• Willingness to learn across departments.
• Flexibility with shifts, including weekends and late shifts.

Responsibilities

• Serve customers at checkout and assist with questions.
• Prepare pizza stations and food prep where needed.
• Stock shelves and support restocking across departments.
• Assist in picking orders for home delivery and maintain store cleanliness.

Skills

Customer service

Team player

Job description

Job Title

Service Colleague (Express)

Location

EXPPFS - 5630 Ferndown

Employment Type

Part time

Contract Type

Permanent

Shift Pattern

Work Shift: Days

Hours per Week

20

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

10 November 2026

Our operation runs 24 hours a day, 7 days a week across our Supermarkets, Superstores, and Asda Express locations-offering a wide variety of shift patterns to suit different lifestyles. If you're looking for flexible working that fits around your commitments, we've got you covered! We'll work with you to find shifts that suit, though late and weekend working is a key part of our roles, and some flexibility will be needed.

As a Service Colleague , you'll work across multiple departments to help keep our stores running smoothly. Every day could be different-whether you're serving customers at the checkouts, preparing fresh pizzas, picking orders for home delivery, or restocking shelves. Our customers are at the heart of everything we do, and we take pride in offering excellent service, welcoming stores, and 'extra special' products. We work together as one team to drive sales and deliver a great online and in-store shopping experience.

About You

You're naturally friendly, enthusiastic, and ready to get stuck in. You'll enjoy learning new skills across different departments and love helping customers find what they need-maybe even having a friendly chat along the way.

We do reserve the right to close this vacancy before the advertised closing date.

Everything you'll love

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.