Service Colleague

ASDA; West Midlands Combined Authority; On-site; GBP 10,000 - 40,000; Full time

Job summary

ASDA seeks flexible service colleagues to support various store operations, including serving customers and ensuring product availability. This role emphasizes excellent customer service, teamwork, and flexibility across different shift patterns, contributing to a welcoming shopping experience.

Benefits

15% colleague discount at Asda from day one

Discounts on Asda services

Access to Wagestream for flexible pay

Company pension

Wellbeing support

Inclusion networks

Parental leave policies

Colleague recognition programs

Special offers on services

Qualifications

• Friendly, proactive, and eager to learn.
• Passionate about delivering great customer experiences.
• Enjoys working with others.

Responsibilities

• Serve customers at checkouts and prepare food.
• Pick items for deliveries and restock shelves.
• Work across departments to ensure smooth operations.

Skills

Customer Service

Teamwork

Flexibility

Proactivity

Job description

Our operation runs 24/7, offering a variety of shift patterns. We seek flexible workers willing to work late and weekends, with some flexibility in shifts. As a service colleague, you'll work across departments to ensure smooth store operations, serving customers at checkouts, preparing food, picking for deliveries, or restocking shelves. Our focus is on excellent customer service, welcoming stores, and providing 'extra special' products. We work as a team to maximize sales and enhance online shopping experiences.

About You

You are friendly, proactive, eager to learn, and passionate about delivering great customer experiences. You enjoy working with others and engaging with customers to help them find what they need while having friendly conversations.

Why Join Us

Alongside a competitive salary, benefits include:

• 15% colleague discount at Asda from day one for you and a nominated user
• Discounts on Asda services like Mobile, Pharmacy, Opticians, Loans, Pet Insurance, Travel Insurance, Tyres, Breakdown Cover
• Access to Wagestream for flexible pay, financial coaching, savings, and more
• Company pension
• Wellbeing support including virtual GP, counselling, legal, and financial advice
• Inclusion networks to promote diversity and inclusion
• Parental leave policies including maternity, paternity, shared parental, neonatal, and fertility support
• Colleague recognition programs
• Special offers on services and activities like airport parking, theme parks, and cinemas