Service Colleague

Asda; Tunbridge Wells; On-site; GBP 18,000 - 19,000; Part time

Job summary

Asda in Tunbridge Wells is looking for a Service Colleague to support customers and keep the store running smoothly. The role covers a range of tasks from stocking and order picking to checkout support, requiring a cooperative and proactive team player.

You will join a fast-paced store team, working 22.5 hours per week on a fixed-term basis, with shifts across days. A friendly, helpful attitude and good communication are essential.

Qualifications

• Customer-focused: enjoy helping customers and delivering a positive experience.
• Team player: collaborates well with colleagues across shifts.
• Reliable: consistent and punctual in a fast-paced store environment.
• Positive attitude: brings energy and enthusiasm to every shift.
• Willing to learn: open to training and developing in-store skills.

Responsibilities

• Stock shelves and unpack deliveries.
• Assist customers across store areas including checkout and online order pickups.
• Provide friendly, proactive service to ensure a smooth shopping experience.

Skills

Customer focus

Team player

Reliable

Positive attitude

Willing to learn

Job description

Job Title

Service Colleague

Location

Tunbridge Wells

Employment Type

Part time

Contract Type

Fixed Term

Shift Pattern

Work Shift: Days

Hours per Week

22.5

Pay Rate

£13.10

Category

Retail Hourly Colleagues, Sales Staff

Closing Date

12 October 2026

At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience, serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders, serving at the checkout or even perfecting pizzas, you'll play a vital role in the smooth running of our operation while putting customers at the heart of everything you do. Comfortable working across a range of store areas, you'll adapt to the needs of our customers and business, delivering a great experience wherever you're needed. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.

What makes a brilliant Service Colleague:

• Customer-focused: You enjoy helping people and making their experience a positive one.

• Team player: You work well with others and support your colleagues.

• Reliable: You show up ready to work and take pride in what you do.

• Positive attitude: You bring energy and enthusiasm to every shift.

• Willing to learn: You’re open to training and keen to build your skills.

What you’ll bring:

• A friendly and helpful approach to customer service.

• Willingness to work in a fast-paced customer service environment.

• Good communication skills and a team mindset.

• Flexibility to work a range of shifts, including weekends and evenings

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user

• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover

• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.

• Company pension

• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support

• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.

• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

• Colleague recognition programme

• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.